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> Just curious, buying fiberglass parts
dgw
post Oct 31 2012, 11:06 AM
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Dennis Winter
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I'm just wondering if anyone has bought parts from QRS Fiberglass. They have what seems to me to be an interesting shipping policy, from their web site:

Damage claims: QRS Fiberglass is not responsible for any shipment damaged in transit. All damage claims must be made direcly to the frieght carrier, not QRS. Our responsibility ceases on delivery of the merchandise to the freight carrier.

If you did buy something, did you have any issues with shipping damage? I am looking at their rear deck lid with spoiler, which is a large item and seems like a fumble fingered delivery person could damage it. I don't know how hard it is to recover damages from UPS.
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DBCooper
post Nov 1 2012, 06:55 AM
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14's in the 13's with ATTITUDE
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I ran a company that both shipped and received a lot via UPS, I can tell you that UPS never damaged anything in shipment. There was a lot of stuff damaged, but according to UPS the reason, without exception, was inadequate packaging. To a degree they have a point, if it's "adequately" packaged no one will be able to break it, but on the other side there's nothing, no matter how well packaged, that some shipping chimp with a little effort is not going to be able to break.

If you find a solution to that dilemma then congrats, because I never did. You just pack it as good as possible (and economical) and hope for the best. I'd guess QRS' policy is probably the result of similar experience.
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