Automotion Rant, Regarding Recent Purchase Options

[Kaduku]

Okay, I need to vent out regarding a recent purchase of a rear valance from Automotion (Ecklers).

It was cheaper than AA so I ordered one online on the 03/18/13. According to their website it was dropped ship from California. I am in California so I thought it would not take too long.

After a week I called Automotion, who told me it usually takes 10 days for oversize items, so I called them again after 10 days, and they said to give a little more time.

I called them on the 15th day, and they finally called the vendor and found out that the vendor failed to ship it. I received two calls from managers the next day, who assured me that they had straightened out the vendor and my item is enroute. I should get it by last Saturday no later than Monday.

Guess what still no package. I called today, and they checked the vendor and found out again that the item had not ship and they will ship it today (IMG:style_emoticons/default/WTF.gif)

On a separate matter, I also ordered one of those red heater knobs on the floor to replace my faded one. I returned that because it was colored more like a red grape. My old one looked better.

I am not telling you folks not to buy from them, but I will never buy from them again. (IMG:style_emoticons/default/bs.gif) (IMG:style_emoticons/default/bs.gif) (IMG:style_emoticons/default/bs.gif)

Sometimes paying more is better.

[wes]

Alight now that we are complaining I've had it with AA! Back over a year, I saw that they had all the aluminum trim for 914 made by the original maker, so what could be better right! Well, the shipment came rather quick! My first thought was thats a small box, they sent a couple pieces so I called and the rest was on its way, well time rolls by and I called again at that point I was told it was still being made,,,, yes in Germany! I did get it in time but it turns out that one pice was never available in the fist place, done.

So back in Feb I receive a email that the 914 flares were being made by AA again at a very good price $790 a set. I bought one set. I get two tracking #s, I figured they shipped the set in two boxes. When the flares came, yes how lucky I received two sets so I checked and found I had been charged for two sets and the free shipping only applied if you spent $1,000! But yes the shipping and handling was $74.00 for one set and $83.00 for the second set! (IMG:style_emoticons/default/WTF.gif)

Being I received them on Friday afternoon and AA on the East coast me on the West AA was closed, so I put them on classified here thinking someone might like them at my coast with the shipping and handling from AA added in. Well, no one bought so I called AA got a return # and shipped them back! After I see the conformation that the shipment was received by AA I gave them a few days and received no $$ so I called again and he tried to give me some crap (IMG:style_emoticons/default/stromberg.gif) that the shipment never was received. I let him know that I had a conformation that they had received them ,, oh yes well get it taken care of. Finally after about a week I received $632.00 in my bank from AA,, another call and I found that I was charged for restocking and all shipping to and from. I assured them I only ordered one set but according to them I made two separate orders,, tuff finally after he said he would get back to me with in the hour I received a f--king email couple days later saying what time I made the 2 individual orders and refunded the restocking fee, no shipping! (IMG:style_emoticons/default/WTF.gif)