Please ban this supplier! Sebring, Only here to take advantage of us Options

[lostreasure]

I purchased what was suppose to be a nice rear bumper that had a little ding as they described-After 4 weeks and 6 calls i finally received it- It was total garbage that should have been thrown in the scrap- They took my money and never credited me back after it was sent back. I made a dispute and they claim it was sent- ok now i have to open up another dispute with credit card. This is a nice club site and we should not tolerate part suppliers that act in this way!

[CptTripps]

This guy?
http://www.914world.com/bbs2/index.php?showuser=15592

Yes. That's him....


Here's my saga....if anyone cares to read it...

I should have kept pressing on the refund...I'll get my money back though.

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8/23/2013
To: CptTripps
From: sebring66
Hello

We have a Boge strut 3.5 spacing. Here is a photo and price.

Thank you
Josh@carreraparts

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8/23/2013
To: sebring66
From: CptTripps
Only one?

I'd really like a pair.

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8/23/2013
To: CptTripps
From: sebring66
Hello

I just spoke with my boss and he said we do have the other side at our other warehouse please let me know if you'd be interested

Thank You
Josh@carreraparts

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8/23/2013
To: sebring66
From: CptTripps
So $500 for the pair? Shipped to 44114?

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8/23/2013
To: CptTripps
From: sebring66
Yes $500 shipped to 44114. As for payment we only accept credit card. if you wish to proceed please call me at 626 765 7073

Thank you
Josh@carreraparts

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8/23/2013
To: sebring66
From: CptTripps
I'm about to get on a plane, but I'll take them. I can call in the morning and pay. No problems. I may need some rotors, so we can discuss then.

-Doug Hardman
216-650-6073

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8/23/2013
To: CptTripps
From: sebring66
Hello
No problem, we have a set of rotors in good shape we can sell you as well for $50 for the set.

Thank you
Josh@carreraparts

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8/30/2013
To: sebring66
From: CptTripps
Did these ship yet?

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8/30/2013
To: CptTripps
From: sebring66
Hello Doug,

I apologize for the delay we still have not picked up the other strut but we should have it by this friday and we will send it out then as fridays are our normal shipping days.

Thank you
Josh@carreraparts


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9/1/2013
To: CptTripps
From: sebring66
Please let me know. I was hoping to have them this week. I want to get everything cleaned up and ready to install on the car next weekend.

-Doug

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9/4/2013
To: CptTripps
From: sebring66
Doug,

We will get them out to you by next weekend. I will send you a tracking #once they go out.

Thank you
Josh@carreraparts

==========================================================================
9/6/2013
To: CptTripps
From: sebring66
Did these ship?

I may have found a few locally if you can't make it work. Please just let me know.

-Doug

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9/9/2013
To: CptTripps
From: sebring66
Hello Doug,

I apologize for the late reply, we have your struts, they will go out by the end of the week. We appreciate your business and cooperation.

Thank you
Josh@carreraparts

==========================================================================
9/9/2013
To: CptTripps
From: sebring66
That's what you said on the 26th and 4th. I told you I needed them by this weekend. I won't have time to work on the car again until the end of October.

I was originally expecting these (at your direction) to ship on Friday the 30th.

==========================================================================
9/9/2013
To: CptTripps
From: sebring66
Doug,

We understand and will get it to you before this weekend.

Thank you
Josh@carreraparts

==========================================================================
9/15/2013
To: CptTripps
From: sebring66
Can you please just refund my money. I really needed them by today. I don't see a tracking number so I'm assuming you didn't ship yet. This has been three weeks now. I'm out of town and will have my mechanic work on something else instead.

-Doug

==========================================================================
9/16/2013
To: CptTripps
From: sebring66
Hello Doug,

I apologize for not meeting the dead line, we will send you a full refund in the form of a cashier check.

Thanks again,
Josh@carreraparts

==========================================================================
9/15/2013
To: CptTripps
From: sebring66
Just refund the credit card transaction.

I don't want to wait another 3 weeks for the money to come to me.

-Doug


==========================================================================
9/16/2013
To: CptTripps
From: sebring66
Doug,

No problem, we will credit your card back, Again we apologize for the inconvenience

Thank you
Josh@carreraparts

==========================================================================
9/20/2013
To: CptTripps
From: sebring66
Still waiting...

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9/30/2013
To: CptTripps
From: sebring66
Hello Doug,

We have located a set of green bilstiens with the 3.5 spacing. Will will ship them out to you asap.

Thank you for your cooperation,
Josh@carreraparts
6267657073

==========================================================================
9/30/2013
To: CptTripps
From: sebring66
Great. Do they have decent shock inserts?

-Doug

==========================================================================
9/30/2013
To: CptTripps
From: sebring66
Doug,

Yes they do have good inserts as well.

Thank you
Josh@carreraparts


==========================================================================
9/30/2013
To: CptTripps
From: sebring66
Great. Please let me know the tracking number when you have it.

-Doug


==========================================================================
9/30/2013
To: CptTripps
From: sebring66
Doug,

No problem, Ill send it as soon as it goes out.

Thank you,
Josh@carreraparts


==========================================================================
10/4/2013
To: CptTripps
From: sebring66
5 days later...still no email /tracking/struts. I'm at the end of my patience with this.


==========================================================================
10/4/2013
To: CptTripps
From: sebring66
Doug,

We not this has been a time consuming process but the other strut still has not arrived. We are doing everything we can to get you what you need. As soon as the other strut arrives it will go out same day.

Thank you
Josh@carreraparts

==========================================================================
10/4/2013
To: CptTripps
From: sebring66
Sorry, but I'll believe it when I see it. This has been a disaster.

Your boss asked me to say something if I needed anything. I am looking for a set of rear 914 trailing arms. Please see if you can throw those in for the trouble.

-Doug

==========================================================================
10/7/2013
To: CptTripps
From: sebring66
Doug,

Our apologies and yes we will throw in a set of rear trailing arms for a 914.

Thank you
Josh@carreraparts
6267657072

==========================================================================
10/10/2013
To: CptTripps
From: sebring66
Am I to assume this hasn't shipped yet?


================================================================================

10/15/2013
To: CptTripps
From: sebring66
Doug,

We have the product boxed, and ready to be shipped. We are awaiting our shipping company to come make the pick up, they are confirmed to pick up by Friday.

We apologize, and appreciate your patience.

Thanks so much.

Fritz@carreraparts
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