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Ghianto66 |
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Newbie ![]() Group: Members Posts: 5 Joined: 11-November 10 From: Jakarta, Indonesia Member No.: 12,372 Region Association: Indonesia ![]() |
Hello everyone..
My name is Ghie, I live in Indonesia. I have purchase type 4 bearing set from DRD, 3 set actually, 20 case STD crank, 20 Case 10 crank and 20 case 20 crank also set of 40 X35 type 1 valve cylinder. As information ,I bought it in many for saving shipping cost. I use my credit card for the transaction, DRD has debit it as per total price plus shipping cost. I have them to clarified the bearing set should be steel backed, since they show me silver line as per they list on web. Two days after, they reply my email and said that they don't have the silver line as that size. Since silverline only produce 20 case and std crank, but they gave me mahle as replacement but non of them steel backed. I told them to canceled the order, but they said that package was about to ship. Than they told me that they have partially credit my fund, so they will send me 1 set of type 1 valve cylinder and silver line bearing 20 case and STD crank. But look I have receive, the bearing set is STD case and 10 crank in big box, which is soo consuming for shipping cost. Have them emailed to clarified this, still waiting for them to reply. Until know I never receive my fund back as they told me they have credit my fund. Neme of the CS is Darren. Any one could help me w/ this? I have big open space for all any suggestion . Thank you very much Ghie |
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jim_hoyland |
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Get that VIN ? ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 9,328 Joined: 1-May 03 From: Sunset Beach, CA Member No.: 643 Region Association: Southern California ![]() ![]() |
Ghie,
Sorry to hear of your situation. The shop is near me and I have visited iI. It's a small operation, a one man show and a prickly one too. The owner is a hard worker and eventually makes good on customers works. Responses to emails are slow because the owner works all day in the shop. The place has a less than organized appearance- get the idea ? I would recommend being patient; if you want your parts back, I can go over and get them and reship in your behalf. I cannot resolve any $ issues, you would have to be current. |
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