Parts frustration....., what else is new? Options

[Cairo94507]

So I have been ordering parts to keep the build going. Today I checked with Scotty and several parts, which were ordered months ago, never arrived. Remember I am in CA and my car is in VA and that is where parts are of course being shipped.

I spent about 2.5 hours on the phone with 4 different suppliers, well know suppliers, tracking stuff down and getting things sorted. As of now, all but one supplier have been able to address the problem and solve it. I am still awaiting an answer re my new 18mm torsion bars....

Oh well, what else could I possibly be doing with my time??????

[Cairo94507]

So, first of all let me say that I truly appreciate, respect and am humbled by the extent of knowledge, skills, and dedication our regular vendors have and provide for us and out little cars.

Eric (PMB) has been and will continue to be one of my first go to guys for all things 914. Shit, I even call/email him for things that have nothing to do with his business but relate to his extensive Porsche knowledge. I also know he has had to deal with family matters re his dad. Having gone through that for the past 9 years and having lost my dad in November, I personally have experienced and know all that is entailed when we become the parents and our parents become the children. It is one of the hardest things I have ever had to do - and believe me, I have done some pretty tough things. My hat is off to Eric and his staff- especially the nice young lady who works of him that used to live in Danville. She was absolutely helpful and a joy to talk to.

Today, a Saturday, I received a call from Brian at Sway Away. I believe he is the owner. He tracked down my torsion bar problem and said they will take care of it ASAP. He asked me to call him Monday. That is dedication and customer service. Everyone knows my car isn't rolling under its own power for at least 4 months ( (IMG:style_emoticons/default/driving.gif) ) so nothing is a rush for me and I always make that clear.

I was frustrated because I had the perfect storm where several different major suppliers for us, not FLAPS people, had issues that caused a hiccup in the order. That was compounded by my parts going directly to Scotty in VA so after I order them I don't see them to check them off my list as received. My fault for not keeping better tabs on parts orders. I usually do not realize there is a problem until Scotty and I talk and ask him about the XXX part and he says, "What?" Then I know I have some work to do.

I am all fine now and just needed a hug (IMG:style_emoticons/default/grouphug.gif) after a very tough week at work.