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Cairo94507 |
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Michael ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 10,387 Joined: 1-November 08 From: Auburn, CA Member No.: 9,712 Region Association: Northern California ![]() ![]() |
So I have been ordering parts to keep the build going. Today I checked with Scotty and several parts, which were ordered months ago, never arrived. Remember I am in CA and my car is in VA and that is where parts are of course being shipped.
I spent about 2.5 hours on the phone with 4 different suppliers, well know suppliers, tracking stuff down and getting things sorted. As of now, all but one supplier have been able to address the problem and solve it. I am still awaiting an answer re my new 18mm torsion bars.... Oh well, what else could I possibly be doing with my time?????? |
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DRPHIL914 |
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Dr. Phil ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 5,832 Joined: 9-December 09 From: Bluffton, SC Member No.: 11,106 Region Association: South East States ![]() ![]() |
we have all had some of those bad experiences, there are some good companies out there we need to patronize and the others that refuse to improve can die a slow painful death. we should really highlight those that for the most part do a great job most if not all of the time, but when they make a mistake , do their best to fix it.
I have a set of 5 lug 16" fuchs being refinished that i should have had a few weeks ago, but one of the wheels had to be redone so its taken a bit longer- i'm glad they didnt sent it out hoping that i wouldnt notice or care, instead its getting done right and i am willing to wait. ( i will post pictures and disclose who it is later) . Also 99% of everyting ive ordered from 914 rubber has been correct and fast. right now i'm waiting on my seat upholstry because the one i picked was not correct, so it got sent back and Mark would not sent out the wrong stuff. Not his fault but his supplier. and HE has been working hard to get it done- offered to refund me or change my order, and at times ive come close after 9 months to doing that but again i dont blame him and really what's the hurry anyway, right? SO here is a shout out to Mark Whitesell, and our other vendors such as Pelican Parts, Stoddard and others i have never had a problem with!1 Thanks guys (IMG:style_emoticons/default/beerchug.gif) |
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