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mercury26 |
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#1
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Newbie ![]() Group: Members Posts: 3 Joined: 4-January 11 From: Broomfield, CO Member No.: 12,562 Region Association: Rocky Mountains ![]() |
I sent my calipers in last October 2015 and received a confirmation that they were received shortly after they were sent. I was sent an invoice but was told not to pay until they were ready to ship. I sent an email on 2/1/16 to inquire on the status and received an email the next day that they were almost done. I then emailed on 2/17/16 to see if they were complete, since then I emailed on 2/26, 4/12, 5/9 and 5/11 with no response back. I have also left numerous voicemails with no call back. At this point, I would just like my calipers back regardless if they have been completed or not. I had used PMB before with good results, it is too bad that they are not being at all responsive. Also, they must have lots going on at the shop since they have Facebook and Twitter posts every other day on all the activities going on.
Any one else having similar problems? Another person posted on Facebook and Google about the same issue. Both of our posts were deleted from their Facebook page, so they are reading and monitoring what is going on. Thanks Chuck |
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mercury26 |
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#2
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Newbie ![]() Group: Members Posts: 3 Joined: 4-January 11 From: Broomfield, CO Member No.: 12,562 Region Association: Rocky Mountains ![]() |
Over the last 3 1/2 months, I have called close to 20-30 times and left messages. Of all those times, I spoke to a person once (beginning of March, 3/2 @ 10am MT to be exact) and was told they have a lot of personal issues going on. I was then told they would get back to me the following week, guess what? No one ever called me back. I have tried to call 2-3 times a week since February and other than that one interaction no has ever returned my calls or emails. I have tried to resolve the issue and at my wits end. I just want my parts back and will find someone else to restore them.
As to why I joined 914, I have a 911 and was looking to add a 914 to the stable. Also, I had some 914 parts that I was selling. I would rather my few posts be something positive, this is a large disappointment but I am running out of options. Regards, Chuck |
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