Problems With PMB Performance, Anyone Else? |
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Problems With PMB Performance, Anyone Else? |
mercury26 |
May 11 2016, 12:33 AM
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#1
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Newbie Group: Members Posts: 3 Joined: 4-January 11 From: Broomfield, CO Member No.: 12,562 Region Association: Rocky Mountains |
I sent my calipers in last October 2015 and received a confirmation that they were received shortly after they were sent. I was sent an invoice but was told not to pay until they were ready to ship. I sent an email on 2/1/16 to inquire on the status and received an email the next day that they were almost done. I then emailed on 2/17/16 to see if they were complete, since then I emailed on 2/26, 4/12, 5/9 and 5/11 with no response back. I have also left numerous voicemails with no call back. At this point, I would just like my calipers back regardless if they have been completed or not. I had used PMB before with good results, it is too bad that they are not being at all responsive. Also, they must have lots going on at the shop since they have Facebook and Twitter posts every other day on all the activities going on.
Any one else having similar problems? Another person posted on Facebook and Google about the same issue. Both of our posts were deleted from their Facebook page, so they are reading and monitoring what is going on. Thanks Chuck |
wes |
May 11 2016, 10:15 AM
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#2
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wes Group: Members Posts: 1,589 Joined: 8-December 07 From: Ukiah Ca Member No.: 8,436 Region Association: Northern California |
Very sad to hear this as I have had a great experience with the complete rebuild of my calipers at PMB. I'm happy to say they look and work as new. I have talked to Eric and his wife At Rennsport and both seem too be very nice people. Although it's no excuse sometimes growing pains cause problems with staff and organization. I really hope you're problem is resolved as I consider them to be a great member of our little world and knowledgeable help for our cars.
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