Problems With PMB Performance, Anyone Else? |
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Problems With PMB Performance, Anyone Else? |
mercury26 |
May 11 2016, 12:33 AM
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#1
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Newbie Group: Members Posts: 3 Joined: 4-January 11 From: Broomfield, CO Member No.: 12,562 Region Association: Rocky Mountains |
I sent my calipers in last October 2015 and received a confirmation that they were received shortly after they were sent. I was sent an invoice but was told not to pay until they were ready to ship. I sent an email on 2/1/16 to inquire on the status and received an email the next day that they were almost done. I then emailed on 2/17/16 to see if they were complete, since then I emailed on 2/26, 4/12, 5/9 and 5/11 with no response back. I have also left numerous voicemails with no call back. At this point, I would just like my calipers back regardless if they have been completed or not. I had used PMB before with good results, it is too bad that they are not being at all responsive. Also, they must have lots going on at the shop since they have Facebook and Twitter posts every other day on all the activities going on.
Any one else having similar problems? Another person posted on Facebook and Google about the same issue. Both of our posts were deleted from their Facebook page, so they are reading and monitoring what is going on. Thanks Chuck |
Chris Pincetich |
May 11 2016, 11:06 AM
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#2
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B-) Group: Members Posts: 2,082 Joined: 3-October 05 From: Point Reyes Station, CA Member No.: 4,907 Region Association: Northern California |
+1 for PMB SUPPORT! (IMG:style_emoticons/default/beerchug.gif) (IMG:style_emoticons/default/aktion035.gif) (IMG:style_emoticons/default/smilie_pokal.gif)
HOWEVER, Eric and Co. are super swamped now. I recently had a brake emergency fix needed, called 3x in late April with no response, then they called back and I got the info I needed and placed my order online and got my 2 restored 914 calipers, 2 new rotors, new bearings, and new SS hoses shipped out to me the next day. I have been active on 914Club.com and now 914World.com for over 10 years. I am positive and supportive of almost everyone (and refuse to post more about that damn "Unobtanium" and destroying a classic race 914 for his bastard 904 project). I drive and used to race my 914. It serves commuter duties now, and when it's not running my wife or I needs to bike or bus or get a ride. My situation, I think, is "special" (IMG:style_emoticons/default/biggrin.gif) Anywho, it shouldn't matter, because ya know all those sayings..."customer is always right" ...."it takes years to get a good reputation and minutes to loose it"... Compared to some of the stories I've read here about other restoration shops and other 914 vendors the story I am hearing now about PMB is not too bad (yet). Good luck! (IMG:style_emoticons/default/beerchug.gif) |
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