Problems With PMB Performance, Anyone Else? |
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Problems With PMB Performance, Anyone Else? |
mercury26 |
May 11 2016, 12:33 AM
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#1
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Newbie Group: Members Posts: 3 Joined: 4-January 11 From: Broomfield, CO Member No.: 12,562 Region Association: Rocky Mountains |
I sent my calipers in last October 2015 and received a confirmation that they were received shortly after they were sent. I was sent an invoice but was told not to pay until they were ready to ship. I sent an email on 2/1/16 to inquire on the status and received an email the next day that they were almost done. I then emailed on 2/17/16 to see if they were complete, since then I emailed on 2/26, 4/12, 5/9 and 5/11 with no response back. I have also left numerous voicemails with no call back. At this point, I would just like my calipers back regardless if they have been completed or not. I had used PMB before with good results, it is too bad that they are not being at all responsive. Also, they must have lots going on at the shop since they have Facebook and Twitter posts every other day on all the activities going on.
Any one else having similar problems? Another person posted on Facebook and Google about the same issue. Both of our posts were deleted from their Facebook page, so they are reading and monitoring what is going on. Thanks Chuck |
veekry9 |
May 11 2016, 12:18 PM
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#2
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OldMember Group: Retired Members Posts: 3,068 Joined: 17-June 13 From: TO Member No.: 16,025 Region Association: Canada |
It's tough work,but someone has to do it,customer service and relations is what I mean.
There are 10,000 kids out there with half a degree who would love to get into the Pcar culture. A streamlined,up to date application will generate more than what you put in. A ready room full of first response interfaced kids is a cheap way to an expanding c-base,instantly in seconds.Snappy. 914?Part no-914-001,sent now,thank YOU for your biz,this is my personal T# for when you call again. (IMG:style_emoticons/default/biggrin.gif) / Modern. https://www.google.ca/webhp?sourceid=chrome...ephony+software https://www.google.ca/webhp?sourceid=chrome...nux%20dbms%20sw https://www.google.ca/webhp?sourceid=chrome...are+open+source Should only take a year to analyze,measure and compile the lists and procedures. A twenty something whiz could hack the jobs in a jiffy. The future,is on the horizon rotating away from you,pedal faster. https://www.google.ca/search?q=robotic+inve...HanOo6e_jM3M%3A And yes,we did this in the '80s at a monster outlay for the inventory and tooling,and more recently on a much larger scale. (IMG:style_emoticons/default/evilgrin.gif) / Most times,delegation of duty is the way to minimize the time spent on micromanagement. The dimension noted is typ of the part's tolerances. Simple key that was to be delivered to the customer in 1980. A [Key Hor Stab Jackscrew].Shipped by bonded carrier jit. A tiny part that fits on a fingernail,that is crucial to the flight control of a passenger aircraft. Among thousands of parts and fabrications post proccessing. The general manager and engineering depts sign off with 100% traceability. The point is,this is sop in the new world,has been for some time. There are simple solutions at hand. (IMG:style_emoticons/default/rolleyes.gif) / |
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