OT - IBM ThinkPad Order, Shop IBM Rant Options

[DuckRyder]

Can someone please explain to me how in the hell someone can order an “IN STOCK” ThinkPad on 10/06/04 and an estimated ship date of 10/20/04 is considered acceptable?

Put it in a flipin box and send it to me, take a couple of days max and that is pushing it. Could it be that "IN STOCK" is a LIE? (IMG:style_emoticons/default/idea.gif) (IMG:style_emoticons/default/cool_shades.gif)

Hell if id have know an "IN STOCK" one takes 2 weeks, I would have just ordered the one I really wanted that was "2-4 weeks".

I'm seriously considering canceling the order and buying another Sony, I'd expect this kind of shit from them. At least they will tell you when you call that they lied, don't have it in stock, they are waiting on Japan to ship it, and Japan in no particular hurry. IBM insists it is in stock and might ship sometime soon even though the website order status pushes the date back daily.

Aren't these the guys running all the commercials about the great things they can do for your business? (IMG:style_emoticons/default/headbang.gif)

[campbellcj]

FWIW I just had the same experience with Dell. Apparently their supply-chain systems are crap as they say everything is in stock...until they actually check, and it's not...

So first our order was going to ship 10/8, then 10/22, then 10/29, and then we got an email that some/all of it shipped on 10/8 after all. Only we don't know exactly what shipped, it could be a big box with a keyboard & mouse and nothing else.

Overall I have had great experiences with both IBM and Dell over the years, but sometimes these big companies just take a crap on order processing & customer service.