Auto Atlanta, Wrong stuff |
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Auto Atlanta, Wrong stuff |
JOEPROPER |
Jul 11 2016, 05:11 PM
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#1
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The answer is "no" unless you ask... Group: Members Posts: 1,184 Joined: 21-November 15 From: White Plains New York Member No.: 19,387 Region Association: North East States |
So I've been waiting for the correct cylinder head nuts and washers from Auto Atlanta and finally the delivery arrived. Having so little time to work on this project, I figured that I'd get back to it after work around 7 pm. I opened the package to find... the wrong washers and 12 out of 16 nuts wrong... (IMG:style_emoticons/default/headbang.gif) $46.93 and they couldn't get it right. So now I guess I'll have to wait 'til tomorrow morning to try to get this right. (IMG:style_emoticons/default/WTF.gif)
I just need to vent. Frustrated!!! (IMG:style_emoticons/default/hissyfit.gif) |
Darren C |
Jul 14 2016, 01:51 AM
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#2
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Member Group: Members Posts: 392 Joined: 26-December 14 From: Chichester UK Member No.: 18,255 Region Association: England |
Interesting read…
As an oversea’s buyer, I’ve had nothing but pain, despair, frustration and disappointment from AA. The reproduction 914 parts were very poor quality. Some arrived broken and the remainder of orders turned up in instalments months and months after the order was placed. They fail to tell you if the item is in stock at time of order and are very poor in responding to emails requesting information on your order. The most annoying thing is that as an overseas buyer, you place an order for 3 items, and expect 3 items to be sent. Not one item (including full international shipping) 2 missing, then a second turn up months later out of the blue (with them having your credit card details on file, so they bill you a second international shipping charge without notification) then more months later the 3rd part finally arrives and they’ve billed your credit card again for a 3rd international shipping charge!!! I then had 3 separate import duty charges in UK to pay, then 3 international custom handling charges to pay rather than just the one that I was expecting when I placed a single order from AA. This added over $200 to my bill that I wasn’t expecting. The net result was VERY poor quality and broken parts that I couldn’t fit to my car, excess international shipping charges billed to my credit card without authority and NO response to my emails. Just out of interest, are AA anything to do with a company called Mr Fiat in Atlanta? I had a big fall out with Mr Fiat over car parts a few years ago with pretty much the same customer service and sales tactics. This ended in a BBB investigation and made the Atlanta press. |
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