Auto Atlanta, Wrong stuff |
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Auto Atlanta, Wrong stuff |
JOEPROPER |
Jul 11 2016, 05:11 PM
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#1
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The answer is "no" unless you ask... Group: Members Posts: 1,184 Joined: 21-November 15 From: White Plains New York Member No.: 19,387 Region Association: North East States |
So I've been waiting for the correct cylinder head nuts and washers from Auto Atlanta and finally the delivery arrived. Having so little time to work on this project, I figured that I'd get back to it after work around 7 pm. I opened the package to find... the wrong washers and 12 out of 16 nuts wrong... (IMG:style_emoticons/default/headbang.gif) $46.93 and they couldn't get it right. So now I guess I'll have to wait 'til tomorrow morning to try to get this right. (IMG:style_emoticons/default/WTF.gif)
I just need to vent. Frustrated!!! (IMG:style_emoticons/default/hissyfit.gif) |
Frankvw |
Jul 14 2016, 10:31 AM
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#2
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working on my first 914 ! Group: Members Posts: 651 Joined: 13-April 16 From: Holland, the Netherlands Member No.: 19,896 Region Association: Europe |
"Frank, not quite sure what you mean by "ultra expensive carriers" "
Ok...does below pic make sense ? that is what I mean.... It is an example, not a real order, I just clicked in the shop 2 products to show you the "ultra expensive carrier" remark I made. So, to avoid misunderstanding : this is not about the shop involved, not the products, not the prices...I like that part...... |
Darren C |
Jul 14 2016, 12:06 PM
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#3
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Member Group: Members Posts: 392 Joined: 26-December 14 From: Chichester UK Member No.: 18,255 Region Association: England |
Thanks Frank, This illustrates my frustration too. We have little choice on the international shipping method for parts as it's an online default "Hobsons Choice" In Franks example let say they sent me just the $12 part first with the $83 shipping. When it arrives in UK we have to pay 20% import duty on the whole price so that would be another $20 or so, then we have a handling and clearance fee that's another $12, so my $12 part cost me $130! Then they sent me the $9 part a month later at another $127. The two items worth $21 cost $257......see how it works? Now in my case I had 3 small value items from AA, that were about $40 in total, but sending them in 3 separate shipments meant I ended up paying almost $400 as I was hit each time by 3 x shipping and import charges. On placing my initial order I accepted I'd have to pay $83 shipping to get my $40 parts with $30 import. That was what I accepted was going to happen. NOT 3 shipments out of my control with them simply repeatedly charging my credit card each time without my authority. This is a completely separate issue to the AA parts being poorly made and broken. One was a 2.0 badge for the rear with fixing pins molded in the wrong place to fit the holes in the car! |
SixerJ |
Jul 15 2016, 02:23 PM
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#4
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Member Group: Members Posts: 448 Joined: 24-June 13 From: UK Member No.: 16,042 Region Association: England |
Thanks Frank, This illustrates my frustration too. We have little choice on the international shipping method for parts as it's an online default "Hobsons Choice" In Franks example let say they sent me just the $12 part first with the $83 shipping. When it arrives in UK we have to pay 20% import duty on the whole price so that would be another $20 or so, then we have a handling and clearance fee that's another $12, so my $12 part cost me $130! Then they sent me the $9 part a month later at another $127. The two items worth $21 cost $257......see how it works? Now in my case I had 3 small value items from AA, that were about $40 in total, but sending them in 3 separate shipments meant I ended up paying almost $400 as I was hit each time by 3 x shipping and import charges. On placing my initial order I accepted I'd have to pay $83 shipping to get my $40 parts with $30 import. That was what I accepted was going to happen. NOT 3 shipments out of my control with them simply repeatedly charging my credit card each time without my authority. This is a completely separate issue to the AA parts being poorly made and broken. One was a 2.0 badge for the rear with fixing pins molded in the wrong place to fit the holes in the car! I've bought from 914 Rubber and hit the same issue with the freight. Couldn't believe it / made no sense so I emailed I got a reply back from Blake the explanation was that there was something funky about how GoDaddy (host) automatically calculates the shipping as it thinks that every item needs a completely separate shipping box which obviously spins up the cost quicktime I can't find the actual cost but fairly sure it went from a couple of hundred dollars to something like 30 or 40 via USPS I would strongly recommend emailing them with a list of parts that you want and ask for a complete quote before you dismiss them out of hand. I know that's not how it should be and needs fixing but I have personally had a really great experience and service from them & would prefer to support those that support the community Back to AA. I too was screwed over with a missing small part that fell out the bottom of a poorly packed and not taped down box. Made contact and told that they put it in & would be happy to send another if I ordered again. Err no, have never ordered again and will do my utmost never to again during the restoration of the six.....AA's loss others gain |
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