The rubber guy 914rubber.com Options

[vnault]

Hi,

Is any of you know someone at 914rubber ? I tried to contact them many times, by phone and email and I did not received any feedback.

One item was missing in my order and another one is not the right one.

Side question, what glue do you use for the rubber ?

thanks,

Vincent

[JFG]

Hi,

Is any of you know someone at 914rubber ? I tried to contact them many times, by phone and email and I did not received any feedback.

One item was missing in my order and another one is not the right one.

Side question, what glue do you use for the rubber ?

thanks,

Vincent

Not just me then. I sent emails that were ignored time and again. After i discovered they return calls when messages left, i didn't get called back.

Had to chase mark/mike on here. Eventually sorted and received my order after 7/8 weeks. Couple of low quality low use "freebies" thrown in.

Not very good to deal with and wouldn't go back there again.

[Mikey914]

Hi,

Is any of you know someone at 914rubber ? I tried to contact them many times, by phone and email and I did not received any feedback.

One item was missing in my order and another one is not the right one.

Side question, what glue do you use for the rubber ?

thanks,

Vincent

Not just me then. I sent emails that were ignored time and again. After i discovered they return calls when messages left, i didn't get called back.

Had to chase mark/mike on here. Eventually sorted and received my order after 7/8 weeks. Couple of low quality low use "freebies" thrown in.

Not very good to deal with and wouldn't go back there again.

Part of the problem here was calls coming in via Skype and no messages left. We actually do return calls....if you leave a message. The numbers we tried to return calls to didn't accept them as they were Skype numbers. We do our best and are moving forward to improve the process, sorry your experience wasn't as good as it could be, but it was not for lack of trying on our part. International orders are somewhat problematic in that the current website isn't the best for it. We are making changes to accommodate more of our international customers. I'm sure you noticed that out actual shipping cost was much less than others charge as we pass on our savings, and don't use it as a profit center.


Please, if you are not happy for any reason return what you are not happy with for a full refund.