914 shocks and struts, My dealings with PMB thus far Options

[AndyB]

So, I finally got back to working on Scarlet, and my wife let me order my shocks last month. Where do I go? PMB they are great people and awesome service. At least that's what I was told. Tried ordering boge shocks and struts from the web site where the boge shocks were listed. I received a call and was told that PMB can no longer get them. So I went ahead and upgraded to Bilsteins. This should of been a red flag, but I gave PMB the benefit of the doubt. Finally the shocks come in, with no perches. I asked several 914 owners about their bilsteins, to see (IMG:style_emoticons/default/WTF.gif) is going on. Well the drop ship company forgot to send them. WHAT? So another weekend has gone buy no perches for my shocks. To make things even better today I discover my 914/911 shocks that I purchased from PMB have no places etched in the shock housing for the perch. So once they finally open at 11:00 or 11:30 pence again to find out WTF is going. BEFORE YOU JUMP IN TALKING ABOUT WHAT A GREAT GUY ERIC IS REMEMBER THIS, I DID NOT BUY THE SHOCKS FROM ERIC, I BOUGHT THEM FROM PMB. This has been my experience so far.





AndyB

[mepstein]

Andy- I'm sorry about your frustration. I don't think this is something to go to the internet. I can appreciate when an order doesn't go right. It's certainly an annoyance. But nobody was hurt and a person or company should certainly have a chance to make things right before the incident is made public.

[AndyB]

Andy- I'm sorry about your frustration. I don't think this is something to go to the internet. I can appreciate when an order doesn't go right. It's certainly an annoyance. But nobody was hurt and a person or company should certainly have a chance to make things right before the incident is made public.

Actually I disagree. This is exactly what other 914 owners need to be aware of. If it was AA not one person here would say anything good period.

[jmitro]

Actually I disagree. This is exactly what other 914 owners need to be aware of. If it was AA not one person here would say anything good period.

haha, agree with that! funny how people are selectively biased for/against vendors.

i agree with AndyB. I ordered the entire 5lug upgrade package AND had all four calipers rebuilt by PMB. while I eventually received everything I ordered, it took multiple phone calls, I had to correct an overcharge on their part, and I STILL had to buy my own front hub bearings because PMB left them out of my order. Minor inconvenience, but still unacceptable


EDIT - PLEASE SEE FOLLOW UP BELOW