 Pelican Parts, Thanks for the Help |
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| Ed_Turbo |
 Jul 13 2017, 10:55 PM
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Member  Group: Members Posts: 440 Joined: 5-June 17 From: Hacienda Heights, Ca. Member No.: 21,151 Region Association: Southern California  |
Just wanted to give a quick shout out to Denise at Pelican Parts for taking care of me. There was a small issue with being sent the wrong fuel lines for the '75 914. I was asked to participate in a customer survey about my order and soon enough recieved an email.
 Eventhough I installed them she placed a return/order and recieved the right fuel lines. Great job Denise, thanks Pelican (IMG:style_emoticons/default/wink.gif)  |
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| porschetub |
Jul 14 2017, 02:59 PM
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#2
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Advanced Member Group: Members Posts: 4,706 Joined: 25-July 15 From: New Zealand Member No.: 18,995 Region Association: None |
Yep pretty darn good all right,placed probably 20 orders with them and very few hassles,remember them sending me the wrong piece of fuel line,voiced my concern and got a fast reply from Wayne who was understanding because I mentioned it wasn't worth me sending back from my country,he offered his apologies and give my 15% off my next purchase,really nice to deal with ''car girls/guys'' instead of a retailer who knows little about what they are selling and its correct application.
IMO as customers its important you rate your purchases with them and give the right feedback...helps them to be better. |
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Posts in this topic
Ed_Turbo Pelican Parts Jul 13 2017, 10:55 PM
Steve Awesome vender. Killer web site. Nothing like or... Jul 14 2017, 07:43 AM 76-914 Isn"t that great when a vendor "goes tha... Jul 14 2017, 07:55 AM Ed_Turbo You got to give credit to those vendors who know a... Jul 14 2017, 02:17 PM
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