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> Ordering Parts from Porsche, Skip The Internet, Talk To Parts Person
914Sixer
post Feb 28 2019, 06:43 PM
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I have been trying to get some parts from Porsche. I run through and order what the dealer shows is available. As we all know, lots of parts are NLA. By using what I believed to be factory list, I was hoping to find out quickly what is there or not. What I am finding is just because it is listed does not come close to being factual. It seems that lots of parts are listed but have NEVER been purged from the listings. The other problem is where the item is located. Unless you have the parts person on the phone pulling up each item and location, it will take lots of emails to get it done.

GO live and order one time.
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mmichalik
post Mar 1 2019, 09:38 AM
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This is a good point to be made and a post I hadn't thought about making.

For a lot of things, dealing with the parts counter is much better. When I'm buying from Porsche, I work through Hoen in Carlsbad. All of the people have been very willing to help me out when I call. The newer ones are intrigued because they are looking up vintage parts. There's one guy there though that knows everything about 914's it seems and just knocks it out of the park every time.

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mepstein
post Mar 1 2019, 10:16 AM
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QUOTE(mmichalik @ Mar 1 2019, 10:38 AM) *

This is a good point to be made and a post I hadn't thought about making.

For a lot of things, dealing with the parts counter is much better. When I'm buying from Porsche, I work through Hoen in Carlsbad. All of the people have been very willing to help me out when I call. The newer ones are intrigued because they are looking up vintage parts. There's one guy there though that knows everything about 914's it seems and just knocks it out of the park every time.

I'm always surprised but pleased that our parts guy will spend 15-20 minutes looking up and tracking down a $2 part. He never acts like it's a hassle and follows up like I just ordered a thousand dollar part.
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Posts in this topic
914Sixer   Ordering Parts from Porsche   Feb 28 2019, 06:43 PM
mepstein   :agree: There’s a good parts guy at my local de...   Feb 28 2019, 07:15 PM
bbrock   Unfortunately, my local dealership is a 1,000 mile...   Feb 28 2019, 07:23 PM
mepstein   Unfortunately, my local dealership is a 1,000 mil...   Feb 28 2019, 07:28 PM
drem914   I've had very good customer service from Sun...   Feb 28 2019, 07:37 PM
914_7T3   I've had very good customer service from Sun...   Feb 28 2019, 08:08 PM
914_teener   I've had very good customer service from Su...   Feb 28 2019, 11:01 PM
Olympic 914   Usually check Sunset first for parts availability,...   Mar 1 2019, 07:33 AM
Cairo94507   I literally, (2 minutes ago) just placed a big ord...   Mar 1 2019, 08:27 AM
mmichalik   This is a good point to be made and a post I hadn...   Mar 1 2019, 09:38 AM
mepstein   This is a good point to be made and a post I hadn...   Mar 1 2019, 10:16 AM
dr914@autoatlanta.com   We have a very close relationship with Porsche and...   Mar 1 2019, 10:24 AM
914_7T3   We have a very close relationship with Porsche an...   Mar 2 2019, 01:24 PM
dr914@autoatlanta.com   we all depend on them and want to be able to depen...   Mar 2 2019, 01:27 PM
bbrock   This is a little off topic because not Porsche, bu...   Mar 1 2019, 10:43 AM
mepstein   This is a little off topic because not Porsche, b...   Mar 1 2019, 11:02 AM
90quattrocoupe   . Good parts guys are like gold. I have been g...   Mar 1 2019, 04:47 PM
MikeM   Unfortunately the 2 dealerships in Alberta , Canad...   Mar 1 2019, 11:16 AM
GeorgeRud   Having been playing with 914s since 1972, I hav3 b...   Mar 1 2019, 05:09 PM
wes   I’ve bought a number of parts from the Porsche d...   Mar 1 2019, 05:36 PM


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