Shipping Delay to Canada?, What has been your experience shipping parts during this pandemic? Options

[Nojoah]

Hey guys,

Just wondering if anyone has placed an order through 914Rubber from Canada? Placed an order for some parts last Friday and still haven't heard anything. Order still appears to be processing. No answer on the international number so far after the few times I've called. Anyone else experience this? Assuming this pandemic has some impact.

Figured this would be a good way to get some information from Mike since he's quite active here.

Thanks.

[Superhawk996]

Just received parts a couple of days ago. Usually takes a couple weeks for me to get parts and I'm just across the border in Detroit Metro area. Size doesn't seem to be a factor in any of the parts I've ordered they all take about the same time.

Remember they are a small compnay and support 911, 356, and 914's and every order is a one off for them to go pull parts, pack, bill, and ship so it's not like you're dealing with a streamlined Amazon process.

E-mail them. Probably working only a skeleton crew in the shop and office support working remotely from home.

I've always had great experince with them and followup communications. Great company. (IMG:style_emoticons/default/aktion035.gif)

[Nojoah]

Just received parts a couple of days ago. Usually takes a couple weeks for me to get parts and I'm just across the border in Detroit Metro area. Size doesn't seem to be a factor in any of the parts I've ordered they all take about the same time.

Remember they are a small compnay and support 911, 356, and 914's and every order is a one off for them to go pull parts, pack, bill, and ship so it's not like you're dealing with a streamlined Amazon process.

E-mail them. Probably working only a skeleton crew in the shop and office support working remotely from home.

I've always had great experince with them and followup communications. Great company. (IMG:style_emoticons/default/aktion035.gif)

As have I. In no way am I suggesting that they are not a great company - just looking to see if others have experienced a similar delay. Only good words from me as well, every order I've placed with them was of excellent quality and great customer service. I should have phrased my original question better. I was looking to see if anyone had ordered during this pandemic and experienced similar.

[JamesM]

I was looking to see if anyone had ordered during this pandemic and experienced similar.

I cant speak to what effect the current situation may be having on order fulfillment from 914 Rubber specifically but having ordered packages from both Germany and China into the US I can say it is taking a VERY long time for anything to clear customs. Parts coming directly from Porsche are at best taking two weeks. Buddy who recently picked up a Panamera had to the the head unit replaced, dealer had his car for over a month just waiting on the part to clear customs. Not sure what Canadian customs looks like, but i think its safe to assume everything is moving a little slower than normal lately.

[Nojoah]

I cant speak to what effect the current situation may be having on order fulfillment from 914 Rubber specifically but having ordered packages from both Germany and China into the US I can say it is taking a VERY long time for anything to clear customs. Parts coming directly from Porsche are at best taking two weeks. Buddy who recently picked up a Panamera had to the the head unit replaced, dealer had his car for over a month just waiting on the part to clear customs. Not sure what Canadian customs looks like, but i think its safe to assume everything is moving a little slower than normal lately.

Definitely! Surprisingly though, my order from Pelican was processed, shipped, cleared customs and was delivered in just three days. I have never experienced an order delivered that quickly over borders, even during regular times! I was extremely impressed. That was standard Fedex international shipping as well.