wishing i was in the bahamas..., laptop warranty repair from hell Options

[Aaron Cox]

been with out a computer for 10 days now.... (at school...)

laptop has 3 year extended warranty thru bestbuy.
its 1 year old.

i rook it in, because the AC adapter female jack on the computer was loose and had an intermittant connection.... (fails to charge sometimes)

best buy "geek dumbass squad" says we dont do hardware, we sub it out to a warranty place.....

10 days later....
my mom picks it up. (today). i drive home between classes to get my computer (online reports and tests to take.... tired of the library (IMG:http://www.914world.com/bbs2/html/emoticons/dry.gif) ) and i boot it..... IT HAS A NEW OR REFORMATTED HARDRIVE!!!!


anyway... im not going to write about how i almost got thrown out of best buy... or the loss of 40 Gigs of data, and a fair amount of legit purchased music downloads.....

anyway.. so im SOL... computer is having them do the system recovery thing to try and see if they can save anything...

kinda sick to my stomach thinking baout it....

so yeah. thats where i have been.......................................


wishing i was im the bahamas as matt's thread says (IMG:http://www.914world.com/bbs2/html/emoticons/smile.gif)

[Matt Meyer]

Aaron,

Was not trying to (IMG:http://www.914world.com/bbs2/html/emoticons/poke.gif).

I took it in to have a key on the keyboard fixed. They also fixed a USB port (didn't expect that). I was completely suprised the harddrive got reformatted. I had a little talk with the boy behind the counter. He showed me the fine print. His manager? came over to supervise our discussion and back him up.

My reason for posting is I think I managed to recover an enormous amount of data with the linked software. I ran the trial version. It listed pages and pages of files to recover (not in a nicely structured way). I bought it and recovered all the files I wanted.

If you want to recover your data do not use the computer until you try the software. You kids with these reliabile computer don't remember when corrupted hard disks were less than unheard of.