Parts Places to give buissness to? Options

[Ratt]

OK Ive read bad things about AA in georgia. so where should I send my buissness. I find I need a new set of plug wires. which places are helpful, and which places could care less?
Thanks
Andy

[Charles Deutsch]

I'd add question #3 -How much is shipping?

There was a recient post comparing shipping costs. The "deal" they got was offset by higher shipping charges.

Even places that get good ratings from members here can screwup on orders.

I ordered sheet metal replacement parts from  one mentioned here and was told that they would drop ship them from the manufacture. A month later I get a email asking how I'm enjoying my order. I emailed them back and said I would if the parts had arrived yet. Next email I get is telling me they would be shipped in a week. I sent an email back asking who's fault was it for the screwup, theirs or the manufacture? Never got an answer. All I wanted to know was who screwed up. If it was them, a "sorry" would have be nice. If it was the manufacture, then not much they can do about it. Parts arrived 2 weeks later. Time from order, 2 months. Next time I ordered from them was half way home with the 70. It needed a shifter bushing kit. I used the online catalogue to order from my buddys place in Calgary. Figureing the parts would be at home when I get there.  A week after I get home, I emailed and asked where my order was and got a email back saying "no order on file". Well two strikes and their out. I don't mind getting fliped the bird, but I hate paying for it. Now I phone the place in Cali with three letters in their name and stuff shows up when I need it, not for next yrs project.

I ordered from this same place and they never answered any of my email questions and none of the emails they sent me in response to my phone calls were ever signed so when I phoned them back I always had to explain the story (they screwed up) from the beginning.