Re-Introducing Carrera Parts Online, A New Beginning Options

[flat6parts]

My name is Kent, I'm the general manager at Carrera Parts. Per Admin Gint's request, I would like to respond to the entire forum and try to set the record straight.

Regarding "under new ownership": I joined the company 6 months ago (Jan 2014), when the company was restructured and relocated. We have a new location in San Gabriel, CA. I manage 2 employees under me, both of which joined the company within the last 3 months. We are a 3 person company. We all work hard and we don't make any commission. We do our best to provide accurate, detailed photos, and correct factory part numbers. We are all Porsche enthusiasts, some of us are long time P owners and PCA members. We have a 100% success rate of happy 914 customers since 2014!

We recently officially launched our parts web store. I am aware of the bad reputation that has been circulating regarding username "sebring". Certain 914 members like to continually publicly bash me when I and the current staff had nothing to with any of those situations. The wrongdoings and mistakes of the past were the results of a 'bad apple' employee (sebring), and that employee is long gone.

It's impossible to erase the history of the web or undo past mistakes. We are trying everything we can do to put our best foot forward and go above and beyond in customer service. As for reconciliation, any buyer that feels dissatisfied from the past, I am very sorry. It's hard to rectify when I can only hear 1 side of the story, but I will listen to your complaints and I'll see what I can do to offer a fair solution moving forward. Please contact me directly via email, pm, or phone. Thank you.

We would like to offer a special 20% discount coupon that will only be posted here for the 914 World forum. This coupon is good for the next 2 weeks, through August 10. We hope that this gesture will be received as a honest step forward to help mend the wounds of the past and set a good tone for the future. Thanks for reading. Happy driving.

Coupon Code to be entered at store checkout: 914World

http://www.carrerapartsonline.com/index.html