 Shout out to 914Werke, Customer service satisfaction |
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| Dion |
 Apr 21 2021, 05:56 PM
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RN  Group: Members Posts: 2,767 Joined: 16-September 04 From: Audubon,PA Member No.: 2,766 Region Association: MidAtlantic Region 
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I just want to acknowledge Rich of @914werke . I’ve bought a few items over the years from Rich. Most of them items that aren’t easily obtained. I recently purchased a NOS complete rear window defroster system, switch, harness & glass. Well the switch & harness arrived immaculate. However FedX apparently decided to destroy the rear window despite it being packaged in a crate! I contacted Rich immediately after I received a notice from FedX saying “undeliverable” due to damage in transit.
He hadn’t been notified yet. He said he would handle it on his end. Told me to hang tight. A few days later he informs me another window is on its way to me. Not NOS but in very good condition. Well it arrived in perfect shape. It was packed just like the previous one. So not sure what FedX did but .. uggh! Anyway I want to thank Rich for coming through. The window is better than very good. The packaging was stout and perfect. Thank you Rich I appreciate your efforts and your very fair prices as well. Keep 914Werke going! Sincerely, Dion |
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Posts in this topic
Dion Shout out to 914Werke Apr 21 2021, 05:56 PM
bbrock
I just want to acknowledge Rich of @[url=http://... Apr 21 2021, 06:21 PM Cairo94507 I cried (a little) when I read that too. I wish I... Apr 22 2021, 07:21 AM
914Sixer :trophy: pretty much covers it Apr 22 2021, 07:24 AM  |
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