WOT - stupid puter qestion & DSL modems Options

[GaroldShaffer]

I work for Motorola and work from home 99% of the time. We have DSL service on two (2) of the three phone lines in our house. One is used for our home computer the other is for work. Now here is the issue.

To access work I would use a software program called MVP which required software token and Id. Its been this way for years. Starting Jan 1 08 that goes away and we will use a new web based access to work, but still use the software token. I tried using that today and go a error saying I didn't have the right firewall protection. Our IT group sent me a link and I loaded a program called Blackice.

Since then I can't get my internet explore to connect OR use the old method. I worked with our IT people for 2 hours and nothing. So tonight I did some trouble shooting of my own and this is what I found.

The DSL line for my work computer has a problem, called phone CO and they are sending somone tomorrow. I brought my work laptop up to the home computer and tried using that DSL line (I will call line #2 from now on) Same issues.
Took the modem from office compter (westtell 327D) swapped it with home office modem (fujitsu speedport) and now the home computer couldn't access the internet. Error message is page can not be displayed. Swapped back to fujitsu modem and as you can see home computer can now acess the internet.

I had three guys retire last week so I have their laptops also. So for kicks I tried all three and none will connect to the internet. I get the same error page can not be displayed.

So I know I have a problem with my DSL line (#1) for work because I tried connecting the home computer to it and no acess. Seems I also have a bad modem which is possible I guess, but what I don't understand is why if I have one good DSL line (#2) and modem then why can't I access the internet with any of the company laptops? The IT guy helped me remove the BlackIce software from my laptop and it still can't access the internet, but the other three still have it and have the same issue.

My head hurts (IMG:style_emoticons/default/headbang.gif) I have a bad feeling tomorrow is going to be a long day. (IMG:style_emoticons/default/sad.gif)