Two Awesome Vendors, Just thought I should share.... Options

[soloracer]

When I am happy with the customer service I received I promised myself that I would spread the news. So here it is....

I was considering transmission/flywheel/clutch options so thought I would call Windrush (WEVO) and get some info on their products. I spoke to Hayden who patiently spent over 1/2 an hour answering my general transmission questions. I got the impression from my conversation with him that he is a straight arrow who tells it like it is and doesn't try and sell you something you don't need. If my Vellios sideshifting transmission has any difficulties at all I know where I am going to get it fixed right.

The other vendor I would like to praise is Kennedy Engineered Products. I've probably been a pain in the ass for Hobart Kennedy over the last few months with all the questions I was asking regarding adapter plates and clutches. When I finally ordered my adapter plate he told me they were behind by about a month but that they would make mine up as soon as they could and that they would call me when it was ready to ship. He also told me that I would not be charged until it was ready to go. Today I got the call - only a week after I first placed the order. He said that he would have shipped today but that to send it by USPS he has to go to the post office and he won't be able to do that until tomorrow. So why is he shipping it USPS? To save me the B.S. brokerage fees and duties that UPS charges.

Both of these guys in my opinion are tops at customer service and I trust their products are amoung the best as well. I've dealt with some really problem cases when getting stuff for my 944 turbo and RX7 turbo and really appreciate the assistance these guys are willing to give. It's nice to be treated like a human being and not just a cheque book for a change.