 Moral Dilemma, vendor sent me wrong (better) stuff, what to do? |
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| bobhasissues |
 Jun 16 2010, 07:34 AM
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seemingly endless issues with my 914  Group: Members Posts: 218 Joined: 13-February 07 From: Chicagoland Member No.: 7,532 Region Association: None  |
I ordered a DeVilbiss dekups kit and gun adaptor from an online paint supply vendor for about $40.
The dekups kit part number is DPC 654 I receive FLG 654 which is a DeVilbiss Finishline 3 gun with three tips worth $170, but they did not send the adaptor I ordered. I called the vendor explained the situation, they agreed to send the dekups kit with adaptor and send a call tag for the gun shipped in error. I receive a dekups kit with the wrong adaptor. I call again explaining I still do not have an adaptor that works with my gun and have a gun kit I did not order or pay for. They agree to send out the adaptor and a call tag for the gun kit. The FedEx guy comes Saturday with the adaptor but has no call tag for the gun. I don't feeel good about keeping something that I did not pay for, but my feeling is that if I ship this back, someone on their dock will just keep the gun since they clearly did not do any paperwork to process the return. I made two attempts to "do the right thing", should I call it a day and keep the gun? I don't feel great about it, but I'm thinking of sitting on it for another couple of weeks and putting it up for sale here at a bargain price. Have I fulfilled my obligation to try to resolve this? |
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Posts in this topic
bobhasissues Moral Dilemma, vendor sent me wrong (better) stuff Jun 16 2010, 07:34 AM
carr914 You did your part, no worries.
However, if you fe... Jun 16 2010, 08:01 AM BigDBass I think you should test it out spraying my car bef... Jun 16 2010, 08:10 AM ME733 .....Your obligation is not over YET..........JUST... Jun 16 2010, 08:12 AM jaxdream Yep , and when they bill your credit card , the ba... Jun 16 2010, 08:37 AM underthetire I had something similar happen with home shopping ... Jun 16 2010, 08:40 AM stepuptotheMike
I ordered a DeVilbiss dekups kit and gun adaptor ... Jun 16 2010, 09:14 AM bandjoey I'd call and go for the $40 gun for free ... Jun 16 2010, 10:40 AM koozy If it doesn't sit right with you now, it never... Jun 16 2010, 11:43 AM
bobhasissues
....send it back and let them know you did so by ... Jun 16 2010, 12:30 PM sean_v8_914 I passed on a parts car for 300 bucks. it had 15 x... Jun 16 2010, 11:52 AM 9146986 Go with your own gut feeling. You've got to b... Jun 16 2010, 11:58 AM jimkelly if you have to ask - you already know the answer -... Jun 16 2010, 12:26 PM RobW Talk to them. They may just say keep it. Jun 16 2010, 01:33 PM underthetire
Talk to them. They may just say keep it.
Thats ... Jun 16 2010, 01:42 PM brp986s Well, this was an interesting dicussion. Since th... Jun 16 2010, 01:58 PM Root_Werks Recently had some parts sent to me I didn't or... Jun 16 2010, 03:29 PM carr914
Well, this was an interesting dicussion. Since t... Jun 16 2010, 08:40 PM hot_shoe914
Well, this was an interesting dicussion. Since ... Jun 16 2010, 08:50 PM RJMII
Well, this was an interesting dicussion. Since ... Jun 16 2010, 09:12 PM detoxcowboy "BOBHASISSUES" :blink:
Bob, No Matter ... Jun 16 2010, 09:13 PM  |
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