 Anyone have a status on Rebel Racing Products?, They must be AWOL |
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| tscrihfield |
 Aug 19 2013, 06:03 PM
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#1
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Drive Fast and Take Chances  Group: Members Posts: 643 Joined: 8-September 10 From: Amelia Ohio Member No.: 12,156 Region Association: None 
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They wont pick up calls and The phones mailbox is full... and I haven't received a response to any of my emails.
Anyone know if there is something wrong or know what the hang up is? I ordered parts two weeks ago and have heard nothing and received nothing...? (IMG:style_emoticons/default/sad.gif) It is the last bits I need for my RSR front struts too! |
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| Jeff Hail |
Aug 19 2013, 06:24 PM
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Senior Member Group: Members Posts: 1,141 Joined: 3-May 07 From: LA/ CA Member No.: 7,712 |
QUOTE(tscrihfield @ Aug 19 2013, 05:03 PM)  They wont pick up calls and The phones mailbox is full... and I haven't received a response to any of my emails. Anyone know if there is something wrong or know what the hang up is? I ordered parts two weeks ago and have heard nothing and received nothing...? (IMG:style_emoticons/default/sad.gif) It is the last bits I need for my RSR front struts too! Clint and I were in regular communication up until first week of May. He was supposed to have some parts made for me by 3-4 weeks later. I even requested he ship the items he had in hand. He is known to not answer his phone or reply to emails while he is in the P-Car cave getting stuff done. I have always remained patient with him in the past knowing the quality he delivers on. This is now August and I have gone elsewhere. |
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| jd74914 |
Aug 19 2013, 08:05 PM
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#3
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Its alive Group: Members Posts: 4,780 Joined: 16-February 04 From: CT Member No.: 1,659 Region Association: North East States |
I ordered some bushings from Clint a few weeks ago and got them in about 2.5 weeks. I was a bit worried, but purchased figuring I could always file a dispute with PayPal.
His business practices are a little odd; I understand trying to save time by not responding to emails, but a business cannot survive without regular contact with the world. |
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| tscrihfield |
Aug 20 2013, 03:11 PM
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#4
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Drive Fast and Take Chances Group: Members Posts: 643 Joined: 8-September 10 From: Amelia Ohio Member No.: 12,156 Region Association: None
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Agreed! I really like his products... But the lack of communication is a bit much.
I will give it a week and see what happens. Thomas |
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| Brian_Boss |
Aug 20 2013, 03:40 PM
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#5
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Member Group: Members Posts: 324 Joined: 3-June 03 From: Dallas, TX Member No.: 781 |
I really try not to make commercial posts in the garage but I have to comment on this.
We (GPR) sell everything Clint/Rebel makes and we are much easier to reach. I can't guarantee you will get your parts faster but you will always be able to get a status and your call or email will be returned. We can also answer technical questions about Rebel products. Clint is a great guy and his products are top quality but retail sales has never been his focus. |
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| tscrihfield |
Aug 20 2013, 07:42 PM
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#6
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Drive Fast and Take Chances Group: Members Posts: 643 Joined: 8-September 10 From: Amelia Ohio Member No.: 12,156 Region Association: None
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QUOTE(Brian_Boss @ Aug 20 2013, 05:40 PM) I really try not to make commercial posts in the garage but I have to comment on this. We (GPR) sell everything Clint/Rebel makes and we are much easier to reach. I can't guarantee you will get your parts faster but you will always be able to get a status and your call or email will be returned. We can also answer technical questions about Rebel products. Clint is a great guy and his products are top quality but retail sales has never been his focus. Brian, Thanks for the post. I wish that Clint would turn over his sales to distributors like yourselves then. I have used his stuff in the past and that is why I am sticking with him. But we need better service is all. Sorry to cause a stink, but rarely do I have unreasonable experiences. I was mostly concerned since I hadn't heard anything. A fella named Max got back with me today and said my order was processing, so I have not to worry now. I just wish that I would have heard prior to now. Thanks, Thomas |
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