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> Cip1 ... Has anybody ordered anything from them?
euro911
post Jun 8 2018, 04:13 PM
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I was starting to collect some additional parts for a 912 (616) motor rebuild and ran across a set of (8) stainless steel push rod tubes from a company called Cip1 (California Import Parts, Ltd.). Their regular 'Web Price' was $149.99 and they showed the tubes as being in stock. They happened to be 'On Sale' at the time for only $112.50, and I thought they'd be a worthwhile investment, so I placed an order for a set back in February 2018.

I called them in mid March to check status. I was told that they weren't in stock, and they didn't show an order being placed with the manufacturer. So I asked "when were they going to place the order? ... it's been a month since I ordered them". The gal on the phone said they would place the order that same day.

I called again about a week later just to check up on them ... was told they were ordered, and would be in stock in about 4 to 6 weeks.

I called again in April, still not in stock. ... again in May, still nothing (IMG:style_emoticons/default/dry.gif)


I called them again this afternoon and was told they wouldn't be in stock until at least sometime August (IMG:style_emoticons/default/blink.gif)

(IMG:style_emoticons/default/WTF.gif) kind of business are they running there (IMG:style_emoticons/default/confused24.gif) ???


YMMV, but needless to say, I don't think I'll be placing any additional orders with them (IMG:style_emoticons/default/dry.gif)
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aggiezig
post Jun 8 2018, 04:28 PM
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cip1 is a huge name in VW parts and I've order lots and lots from them over the years. I have not yet had a situation requiring me to call and speak to someone, so I can't vouch for their customer support team.

They are kind of like walmart... huge selection of parts at low prices. BUT, caveat emptor. Do your research on anything you order as some of it is chinese EMPI crap.

I'm not sure if they were marked "in stock" or "backorder" when you ordered. If they are marked "in stock" then I would be pretty pissed, too.

How bad do you need the parts? May be time to request a refund and cancel the order
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