914Rubber?, Are they still in business? Options

[ctc911ctc]

Hi,

I placed 2 online orders with this company - have not received anything from them (Email, etc) as to my orders.

It has been a few weeks - time to call the CC company?

Any intel out there?

Oh, yes I have sent them emails - have NOT called - next step....

CTC

[Mikey914]

Follow up -
Spoke with poster. We think that the browser he was using - Opera, might not have played nice in the check out process, so the order was never completed. Had not seen this before, but still I get the frustration of feeling ignored. The poster was a good guy, just waited on a order that was never entered. we are working on an order confirmation being sent on the new site which is close to being ready.

Please it's not a bother to drop us a call if you think something isn't right, or if you just want to make sure you got it in. All the Fedex packages we add your email so when it ships you have tracking. The reg mail is where it will not notify of shipping.....yet.

[bbrock]

Follow up -
Spoke with poster. We think that the browser he was using - Opera, might not have played nice in the check out process, so the order was never completed. Had not seen this before, but still I get the frustration of feeling ignored. The poster was a good guy, just waited on a order that was never entered. we are working on an order confirmation being sent on the new site which is close to being ready.

Please it's not a bother to drop us a call if you think something isn't right, or if you just want to make sure you got it in. All the Fedex packages we add your email so when it ships you have tracking. The reg mail is where it will not notify of shipping.....yet.

Hey Mark, On my last order a couple weeks ago, I swore I had completed my order using Firefox but after a few days of not receiving a shipping notice, I started digging. I couldn't find an order confirmation either from you or Paypal so I assumed I must have gotten distracted and not clicked a final confirmation or something. I still think that is probably what happened but thought I'd mention it now that this has come up. Anyway, I got the order submitted and had my stuff in less than a week. Bottom line, if an order confirmation doesn't appear in you mailbox, the order probably didn't get submitted. (IMG:style_emoticons/default/beerchug.gif)

[Mikey914]

Follow up -
Spoke with poster. We think that the browser he was using - Opera, might not have played nice in the check out process, so the order was never completed. Had not seen this before, but still I get the frustration of feeling ignored. The poster was a good guy, just waited on a order that was never entered. we are working on an order confirmation being sent on the new site which is close to being ready.

Please it's not a bother to drop us a call if you think something isn't right, or if you just want to make sure you got it in. All the Fedex packages we add your email so when it ships you have tracking. The reg mail is where it will not notify of shipping.....yet.

Hey Mark, On my last order a couple weeks ago, I swore I had completed my order using Firefox but after a few days of not receiving a shipping notice, I started digging. I couldn't find an order confirmation either from you or Paypal so I assumed I must have gotten distracted and not clicked a final confirmation or something. I still think that is probably what happened but thought I'd mention it now that this has come up. Anyway, I got the order submitted and had my stuff in less than a week. Bottom line, if an order confirmation doesn't appear in you mailbox, the order probably didn't get submitted. (IMG:style_emoticons/default/beerchug.gif)

Yes an order acknowledgement is needed. The new site will do this.
It is live, but not everything listed yet.
Thanks again
Mark