 Saying thanks to two vendors and their customer service, SierraMadre and 914Rubber |
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| mmichalik |
 May 21 2020, 09:30 AM
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MikeM  Group: Members Posts: 697 Joined: 27-January 16 From: Valley Center, CA Member No.: 19,600 Region Association: Southern California 
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I know it's been said many times before but, I've experienced customer service above and beyond from both of these companies very recently.
I bought some stuff from 914Rubber and Mark reached out to me directly with some tips and hints. Totally unsolicited. That's pretty cool. Eric at SierraMadre helped me out with some parts in a manner that he certainly did not have to do. I was thankful and relieved when he did that and it is worth mentioning. We've got some great vendors here with these two and others in within our reach. I was talking yesterday to someone about our little cars and they asked if it was difficult to get parts for them anymore. I could only smile and say not really. |
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| 914forme |
May 21 2020, 04:00 PM
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Times a wastin', get wrenchin'! Group: Members Posts: 3,896 Joined: 24-July 04 From: Dayton, Ohio Member No.: 2,388 Region Association: None
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(IMG:style_emoticons/default/agree.gif) I was going to do a thread but why add another one.
Mark, thank you.  Hard to see but the seal in question is brown on mine. |
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| tvdinnerbythepool |
May 21 2020, 05:09 PM
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#3
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Member Group: Members Posts: 310 Joined: 24-July 18 From: Olympia, WA Member No.: 22,336 Region Association: Pacific Northwest
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100% agree, these 2 as well as others have often gone above and beyond. (IMG:style_emoticons/default/beerchug.gif)
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| Coondog |
May 21 2020, 05:15 PM
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#4
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Advanced Member Group: Members Posts: 2,089 Joined: 24-September 15 From: Apple Valley Calif Member No.: 19,195 Region Association: Southern California
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My first two choices..... (IMG:style_emoticons/default/first.gif)
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| jack20 |
May 21 2020, 11:08 PM
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#5
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Member Group: Members Posts: 406 Joined: 7-November 14 From: Granite Bay, CA Member No.: 18,099 Region Association: Northern California
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I’m glad you brought this up.
I bought my latest 914 about 7 years ago. I was looking for bumper tops and found 914 Rubber. I placed an order, excited that someone was making them again. The next day I got a call from Mark, introducing himself. “Tell me about your project.” I was blown away by this call and have repeated this story to anyone who would listen, regardless of whether they owned a 914. Last year I was in Oregon and stopped by his shop. He gave me a tour and introduced me to his crew. My wife was waiting in the car and one of Mark’s staff went out to keep her company! Thanks Mark for all you do for us and our cars. Jack |
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| davehg |
May 22 2020, 12:10 AM
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#6
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Member Group: Members Posts: 185 Joined: 19-September 17 From: PNW Member No.: 21,443 Region Association: Pacific Northwest
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Mark has been a godsend for both of my /4 conversions. I never worry about the check I cut for 914Rubber parts and they show up super fast.
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