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OT: First bad eBay seller experience, Item destroyed, won't refund.

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Brando	Jan 22 2006, 01:30 AM Post #1
BUY MY SPARE KIDNEY!!! Group: Members Posts: 3,935 Joined: 29-August 04 From: Santa Ana, CA Member No.: 2,648 Region Association: Southern California	Firstly, (IMG:http://www.914world.com/bbs2/html/emoticons/mad.gif) In the second week of December I purchased a monitor on evilBay for a customer, $25 + s/h sounded fair, it was the same monitor she had before. A few days go by after the auction ends, I won, paid within an hour after auction end. Total was $88 and change with $60+ shipping. Ouch. A week goes by and no word on a tracking number. I requested insurance (semi-valuable and very fragile item) so if it was lost he could be reimbursed. A week and a half goes by, I email and ask what the delay is. He says held at the post office for more money. Okay, never heard of that one before... another week and a half goes by, I get a tag on my door from USPS: Attempted to deliver, requires signature. I go and pick it up from the post office, only to find that the exterior plastic and circuit boards are all completely thrashed. The seller's idea of packing was ... get this... A small thin sheet of bubble wrap on the back of the monitor and a wadded up towel over the screen. Nay! Says I, I shan't accept. Send it back! Postmaster snaps a picture for me and I e-mail the guy telling him I want a full refund and that the monitor is en route. He says no way, I'll get a refund when he gets the insurance money. I'm needing the cash from this monitor as of three weeks ago, since it is useless to me broken. Not only that, it was for a customer! Which means I don't get paid for it until it's delivered and setup. My question is... Am I screwed here? I paid through paypal (only method the seller accepted) and it was an electronic funds transfer - not on my credit card. I asked for the guy's daytime phone number. I also have to scan the phot the post office gave me. It only seems right to me to refund my money. It is what I would do if I sold an item to someone and it was destroyed in transit. Refund the buyer now, collect the insurance later. Not make the buyer wait on the insurance check...

GWN7	Jan 22 2006, 02:46 AM Post #2
King of Road Trips Group: Members Posts: 6,280 Joined: 31-December 02 From: Winnipeg, MB, Canada Member No.: 56 Region Association: Northstar Region	you have 30 days to file a complaint with ebay & pay pal

dlo914	Jan 22 2006, 02:59 AM Post #3
Whatchu' lookin' at?!?! Group: Members Posts: 3,432 Joined: 6-September 04 From: San Gabriel, CA Member No.: 2,697	what kind of monitor you looking for? ive got a spare 15" CRT Monitor sitting around. It's yours FREE if you pick up from my place or maybe meet somewhere in the middle. Here's a picture of it: Attached image(s)

spare time toys

Jan 22 2006, 08:08 AM

Post #4

hooked on grilling food.

Group: Members
Posts: 4,059
Joined: 3-April 04
From: West Plano Tx
Member No.: 1,884
Region Association: Southwest Region

QUOTE (GWN7 @ Jan 22 2006, 03:46 AM)

you have 30 days to file a complaint with ebay & pay pal

File with Ebay and PayPal. I had trouble with a company that sent a wrong part other than what I won. I took photos and emailed them, Ebay, and Paypal. I returned it to them and they didnt want to give me a refund because it was not what I purchased. Long story short Got the money taken back from them and put back into my paypal.

Joe Bob	Jan 22 2006, 09:07 AM Post #5
Retired admin, banned a few times Group: Members Posts: 17,427 Joined: 24-December 02 From: Boulder CO Member No.: 5 Region Association: None	I have dell monitor....free as well.... BTW....dunno about USPS....but it took close to six months to get my refund back from UPS when I had a trans damaged. Computer and monitors NEED special packaging.

seanery	Jan 22 2006, 09:39 AM Post #6
waiting to rebuild whitey! Group: Retired Admin Posts: 15,852 Joined: 7-January 03 From: Indy Member No.: 100 Region Association: None	USPS is VERY FAST to pay.

alpha434	Jan 22 2006, 10:41 AM Post #7
My member number is no coincidence. Group: Members Posts: 3,154 Joined: 16-December 05 From: Denver, CO Member No.: 5,280 Region Association: Rocky Mountains	Pay pal has a seperate insurance promise. They cover something like 1000 bucks if your item is a lemon, and then they turn around and tear the other guy a new one.

Joe Bob	Jan 22 2006, 10:48 AM Post #8
Retired admin, banned a few times Group: Members Posts: 17,427 Joined: 24-December 02 From: Boulder CO Member No.: 5 Region Association: None	BTW...the first thing ANY shipping company does is look how it was packaged. If the shipper was a moron.....looks like he was....they deny the claim. The debacle of "*" and RedBeard was classic.....Red PAID for the trans to be packaged by a UPS Store and was still damaged....the losers STILL tried the "inadequate packing routine".....had to discuss the matter with COUNTLESS stupidvisers before the $$ got released......PLUS....the UPS Stores are franchises....another layer of assholes to deal with becuase THEY are the shipper of record..... But I'm serious....I have a Dell sittiing here that works.....come get it if ya want. Not like a drive to Santa Barbara will involve any hardship....it's NOT Bakersfield..... (IMG:http://www.914world.com/bbs2/html/emoticons/blink.gif)

anthony	Jan 22 2006, 10:50 AM Post #9
2270 club Group: Benefactors Posts: 3,107 Joined: 1-February 03 From: SF Bay Area, CA Member No.: 218	I think you should immediately file a complaint with Paypal. If the guy cares about his feedback you could also give him a negative. That may motivate him to refund your money. In the end, you may have to chalk this one up to an ebay learning experience. $88 is pretty expensive for most used CRT monitors. If you look on craigslist you can usually find hundreds that are very cheap or free. In general I shy away from stuff on ebay that is fragile, heavy, and/or tough/expensive to ship.

ematulac	Jan 22 2006, 10:52 AM Post #10
914 addict Group: Members Posts: 540 Joined: 24-November 03 From: Palmdale, CA Member No.: 1,382	I have 4 CRT monitors sitting in my garage, all 17"+. Give me a PM if you need one.

Howard	Jan 22 2006, 10:57 AM Post #11
Incontin(g)ent Member Group: Benefactors Posts: 5,785 Joined: 24-July 03 From: Westlake Village, CA Member No.: 943 Region Association: None	I'm in the same boat with monitors. Office upgraded to flats and I still have a couple of 17's gathering dust. Hmm.. There's enough of us here to consider a new classified section "Free (or almost) to a good home" where we can list stuff we don't need.

boxstr	Jan 22 2006, 11:32 AM Post #12
MEMBER:PACIFIC NORTHWEST REGION Group: Members Posts: 7,522 Joined: 25-December 02 From: OREGON Member No.: 12 Region Association: Pacific Northwest	Or a "Barter" category. I have a woodie to trade for a flatbed.