It's official...., I just got the final word from the hotel Options

[TROJANMAN]

So at the end of it all there ended up being a bunch of rooms empty on Fri and Sun, and thus they are looking to me to make it up to them.

So you booked rooms for Sunday night too? (IMG:style_emoticons/default/blink.gif)
That might be why you still owe them money.

I have a similar deal with the hotel in Moab for the RRC, but once the cut-off date passes, all bets are off. The hotel is responsible for filling the rooms, not me.

I am sure a phone call to the right person will settle this. If you need help, please let me know (IMG:style_emoticons/default/wink.gif)

[914nerd]

This seems like BS
I would take up the offers from some of them lawyer-types to look at it
It seems like they actively prevented some of thoe rooms from being filled in an attempt to make an extra few bucks
If that's the case, then you should by no means be obligated to pay
If there is no way to get out of it though, I will also contribute some

[jimkelly]

they came down from 7500 to 5500 pretty quickly

i'm guessing during the wcr dates that bthe hotel did they have all of their rooms beyond the 40 you had booked rented out. thus they could not sell the unused portion of the 40 rooms had they wanted to ?? thus asking you to pay is a joke.

jim

[markb]

It really does sound like you're getting screwed here. If it comes down to it, count on me for a little $$ to help.

[xitspd]

Well boyz the hotel business is a UGLY business! During the last year and a half, I have stayed at a Hilton Hotel every three weeks. I have negotiated a favorable rate because of the frequency of stay. Two months ago I arrived and found my reservation was cancelled. They say I called the Suday before at 5:00 A.M. and cancelled the stay. That was not true! They were full and did not need my lower rate. $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

I have been a Hilton HHonors member for over twenty years and the local guys did this. I am going to nail the morning manager's ass to the front door.

Kathy and I stayed two nights at the DoubleTree. My check out with extras was $534.67. I hope they included my stay as part of the clubs obligation. I helped to sponsor our event and am willing to help again if needed. It was a great venue. Keep in contact Mark.

Dan Callicott

Nice to see you all!

[jgara962]

Mark,

Be sure to keep us posted on what's going on. No way you should get stuck for $5,500.

[ConeDodger]

Mark,
I just paypaled the balance due on the oil tank. So that is in your pocket.

I think the next step is to take it upstream. Usually, local managers have only a certain amount of leeway to lower disputed bills. In this case, the bill is disputed because so many people had to pay full price rather than the WCR rate. Try asking for a regional or national managers phone number.
Next, if they are not gracious and accomodating post the phone number of your contact person here and we can start a shit storm of complaints.
Last step after we get them to lower it to their final offer if not eliminate it is to set up a Paypal storm to make McMark whole on this. Frankly, I thought the entry fee was a little low. It wouldn't have even payed for the Sunday night dinner in most cases.
Mark... Breath... We will get through this too. (IMG:style_emoticons/default/smile.gif)

[GTeener]

You should get a letter from me and other parties that came at the last minute and had to pay 199 per night. I asked as direct as I could can you get me into the block of rooms from the WCR rate and package, I was told NO and for them to not log this and then charge you is NOT right. I will fight with you on this and feel the Hotel needs to review all the last minute reservation from or group for One that came in and paid full price. I think Gteener and her dad as well Did not have reservation.
In the end I will be glad to help with the 25-buck donation but I don’t think we should just roll over on this one. My 456 dollars should have went towards your block, Its called customers service I know its dying here in America but Let be strong. If we all call and bug the manager ( get his name) thay will move on this or loose 60+ future costumers

Actually, Leamon, I did make our reservations as part of the group block.

Mark, that makes no sense. Did you cancel the extra rooms within their 24-hour cancellation period? Or did they tell you you didn't have to?

Sometimes you have to do their work for them (IMG:style_emoticons/default/dry.gif) Submit a list of the names from the group that stayed at the hotel and which nights they stayed and show them all the places they screwed up.

[McMark]

I will scan the contract later tonight and post it. Thanks for all the support. I needed it. I will also get the regional manager's phone number as well. Thanks for the great idea Rob.

[neo914-6]

In either case, post a PayPal or mail address. CC interest is already compiling...

[DerekKim]

Might want to also have people who were charged full price to scan in their receipts. Sounds totally retarded.

[Grimstead]

I'm sure this will work out (hopefully without allot of drama) but I will throw in some cash if you need it as well.
(IMG:style_emoticons/default/thumb3d.gif)

[jaminM3]

I'll send some cash if it will help. God knows i can skip a meal or two.. (IMG:style_emoticons/default/popcorn[1].gif) (IMG:style_emoticons/default/chowtime.gif)

[ConeDodger]

I'll send some cash if it will help. God knows i can skip a meal or two.. (IMG:style_emoticons/default/popcorn[1].gif) (IMG:style_emoticons/default/chowtime.gif)

JaminM3, As you have only 14 posts at this point, let me take the opportunity to (IMG:style_emoticons/default/welcome.png)
If you live in SLC there is someone there you need to meet if you are going to own a 914. Eric Shea is a vendor, an admin, and a 914 guy extrordinaire. If you have unmarried sisters he only has one wife. Look him up. He is the proprietor of PMB... Maybe you can help each other out... Tell him I said the bit about the unmarried sisters. (IMG:style_emoticons/default/biggrin.gif)

[obscurity]

You may have struck a differnt deal with this hotel but when I held a block of rooms for my wedding a few years back the deal was that they held a block of rooms for my guests (lets say 10) If all ten rooms were "sold" to my guests by the agreed date then they gave me a free room in return for HELPING THEM. If All 10 rooms failed to sell to my guests by the agreed date then I didn't get the room but I certainly didn't pay anything. At the end of the day they still won because they filled at least some of their rooms with people who might have easily gone to another hotel.

If they continue to insist you pay for rooms you didn't use and that you weren't impeding them from selling then I'd get a lawyer involved

Just my 2c
John

[smj]

Good to hear you're getting some additional eyes on that contract. One step at a time, and as somebody said try to keep breathing. If we have to start harassing Hilton managers and execs, I'm happy to do it.

"Deadly Bulb Hilton Hotels, I'm about to write you a reality check." -- The Tick

[mightyohm]

Note that more than a couple attendees of the WCR are lawyers of one sort or another. (IMG:style_emoticons/default/idea.gif)

[Tobra]

(IMG:style_emoticons/default/WTF.gif) This is total bs. If they supposedly had a block of rooms set aside for wcr attendees why is it that some of the attendees were told that there were no rooms available?

This by itself is reason enough to dispute the charges, and perhaps contact the CA attorney general about it. If you are reserving rooms and preventing them from renting them out okay, but if there was even one vacant room that was not rented and was not in their block, they are assed out.

Oh, BTW, fuck Hilton Hotels, I stayed one in Chicago one time, prime area, total dump. Will NEVER stay at a Hilton again.

[Coy]

Keep us all posted. I'll paypal a little cash if you get stuck with this. I still haven't forgot that you and Andy helped me out last year on Mt. Hood. (IMG:style_emoticons/default/smile.gif)

[Gint]

If you get stuck with the bill Mark, I'll definitely pitch in. But this is a load of crap and it needs to be fought and made to disappear. What a load a crap...