 Small rant, Auto Atlanta SUCKS! |
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| BMXerror |
 Aug 4 2007, 11:56 PM
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#1
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Senior Member  Group: Members Posts: 1,705 Joined: 8-April 06 From: Hesperia Ca Member No.: 5,842  |
I wanted to order a throttle body gasket for my 1.7 (the rubber ones). I couldn't find them anywhere so I came on this board to ask where I could get them, if anywhere, stating that I couldn't find them at Pelican, Tweeks, Automotion, or Auto Atlanta. Then 'someone' from Auto Atlanta chimed in and said that they had them. So I asked for a link or part number or something since I couldn't find them on the website. To this 'someone' replied that he had "four in his hand that he just set down to type this", and that I should look somewhere local, since they're SOOO plentiful, and I shouldn't have to pay for shipping. I looked.... unsuccessfully. I then proceeded to PM 'someone' and he finally gave me a part number to put into a Google search per his instructions. Guess which site pops up.... YOU GUESSED IT, Auto Atlanta's.... and only Auto Atlanta's. "FINALLY," I thought, "I can order this damn thing." So I did. Two days later I get an e-mail from 'someone else' saying that the part is 'no longer available' and that they have a $20 minimum order rule anyway! (IMG:style_emoticons/default/finger.gif) Take away from this what you like, but this whole experience has left a raw, foul taste in my mouth. *Rant over!*
Mark D. |
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Replies(1 - 19)
| McMark |
Aug 5 2007, 12:55 AM
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#2
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914 Freak! Group: Retired Admin Posts: 20,179 Joined: 13-March 03 From: Grand Rapids, MI Member No.: 419 Region Association: None |
The worlds largest phantom Porsche inventory.
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| rhodyguy |
Aug 5 2007, 08:12 AM
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#3
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Chimp Sanctuary NW. Check it out. Group: Members Posts: 22,082 Joined: 2-March 03 From: Orion's Bell. The BELL! Member No.: 378 Region Association: Galt's Gulch |
same old news, same old blues...again. you're lucky you didn't buy the DELUXE version of their LE front valance and recieve a horribly fitting fubar pos plastic with big chips all through the gelcoat. the underling i delt with trying to return it was absolutely impossible to deal with so i just ate it, the actual shipping costs, and the exorbitant handling charge.
k |
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| BMXerror |
Aug 5 2007, 11:24 AM
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#4
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Senior Member Group: Members Posts: 1,705 Joined: 8-April 06 From: Hesperia Ca Member No.: 5,842 |
QUOTE(rhodyguy @ Aug 5 2007, 07:12 AM)  same old news, same old blues...again. you're lucky you didn't buy the DELUXE version of their LE front valance and recieve a horribly fitting fubar pos plastic with big chips all through the gelcoat. the underling i delt with trying to return it was absolutely impossible to deal with so i just ate it, the actual shipping costs, and the exorbitant handling charge. k Well, I handn't bought anything from them previously due to the many red flags and alarms going off in my head just from looking at their website I know, it doesn't sound like a real accurate way to judge a bussiness, but I haven't been wrong yet. I only tried this because it seemed to be my only option and it was cheap, so I wouldn't be out much. Luckily they didn't charge me anyway. Mark D. |
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| SirAndy |
Aug 5 2007, 05:43 PM
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#5
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Resident German Group: Admin Posts: 41,658 Joined: 21-January 03 From: Oakland, Kalifornia Member No.: 179 Region Association: Northern California |
QUOTE(BMXerror @ Aug 4 2007, 09:56 PM) he finally gave me a part number what's the part number? (IMG:style_emoticons/default/idea.gif) Andy |
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| r_towle |
Aug 5 2007, 07:16 PM
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#6
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Custom Member Group: Members Posts: 24,584 Joined: 9-January 03 From: Taxachusetts Member No.: 124 Region Association: North East States 
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QUOTE(McMark @ Aug 5 2007, 02:55 AM) The worlds largest phantom Porsche inventory. Not true. I was in Atlanta just three weeks ago on business. George took me out to dinner, but before that I toured his facility. He has 30 or so rows of parts, all there. Pretty impressive selection on hand. A rubber gasket, please...make one. Rich |
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| Cap'n Krusty |
Aug 5 2007, 08:23 PM
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#7
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Cap'n Krusty Group: Members Posts: 10,794 Joined: 24-June 04 From: Santa Maria, CA Member No.: 2,246 Region Association: Central California |
QUOTE(r_towle @ Aug 5 2007, 06:16 PM) QUOTE(McMark @ Aug 5 2007, 02:55 AM) The worlds largest phantom Porsche inventory. Not true. I was in Atlanta just three weeks ago on business. George took me out to dinner, but before that I toured his facility. He has 30 or so rows of parts, all there. Pretty impressive selection on hand. A rubber gasket, please...make one. Rich "Make one"? How, pray tell? My conical ribbed rubber gasket maker's fallen, and it can't get up. Best to know of what you're speaking before you deride someone ....... The Cap'n |
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| r_towle |
Aug 5 2007, 08:34 PM
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#8
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Custom Member Group: Members Posts: 24,584 Joined: 9-January 03 From: Taxachusetts Member No.: 124 Region Association: North East States
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I agree completely.
Best to know if what your speaking before you deride somone. Rich |
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| dflesburg |
Aug 5 2007, 08:35 PM
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#9
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Senior Member Group: Members Posts: 1,720 Joined: 6-April 04 From: Warm and Cheerful Centerville Ohio Member No.: 1,896 Region Association: None |
Did you call George? There used to be some guy there that sold me crap and called it new, it was a seatbelt buckle... but never George. Anytime I have dealt with George he has been honest, and told me if I was getting a used part. Also, he has helped me a lot over the years. Unfortunately, like all of us, he has to have others work at AA.
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| eric914 |
Aug 5 2007, 08:47 PM
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#10
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Member Group: Members Posts: 381 Joined: 28-January 04 From: Waynesville OH Member No.: 1,613 Region Association: Upper MidWest
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QUOTE(dflesburg @ Aug 5 2007, 06:35 PM) Did you call George? There used to be some guy there that sold me crap and called it new, it was a seatbelt buckle... but never George. Anytime I have dealt with George he has been honest, and told me if I was getting a used part. Also, he has helped me a lot over the years. Unfortunately, like all of us, he has to have others work at AA. Businesses styles and culture tend to take their lead from the top. (IMG:style_emoticons/default/confused24.gif) |
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| 914rrr |
Aug 5 2007, 09:20 PM
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#11
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Senior Member Group: Members Posts: 1,835 Joined: 1-July 03 From: Knoxville, TN Member No.: 874 Region Association: South East States |
QUOTE(eric914 @ Aug 5 2007, 10:47 PM) QUOTE(dflesburg @ Aug 5 2007, 06:35 PM) Did you call George? There used to be some guy there that sold me crap and called it new, it was a seatbelt buckle... but never George. Anytime I have dealt with George he has been honest, and told me if I was getting a used part. Also, he has helped me a lot over the years. Unfortunately, like all of us, he has to have others work at AA. Businesses styles and culture tend to take their lead from the top. (IMG:style_emoticons/default/confused24.gif) (IMG:style_emoticons/default/agree.gif) |
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| VaccaRabite |
Aug 5 2007, 09:33 PM
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#12
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En Garde! Group: Admin Posts: 13,448 Joined: 15-December 03 From: Dallastown, PA Member No.: 1,435 Region Association: MidAtlantic Region |
If you don't like them, don't shop there.
AA knows their parts database sucks. But they are a resource for these old cars, and they have stuff that they other places may not. I have bought a couple things from them, and the one time there was an issue a call to George put everything right. Instead of running here to post, talk to George and see if he can make it right. MHO Zach |
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| Brando |
Aug 6 2007, 02:36 AM
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#13
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BUY MY SPARE KIDNEY!!! Group: Members Posts: 3,935 Joined: 29-August 04 From: Santa Ana, CA Member No.: 2,648 Region Association: Southern California |
30 rows? I know a locale who has a few trailers, packed deep with parts upon parts. Difference? He'll honestly tell you he doesn't know what the fuck he has, but you're welcome to find it!
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| dr914@autoatlanta.com |
Aug 6 2007, 08:36 AM
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#14
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914 Guru Group: Members Posts: 7,873 Joined: 3-January 07 From: atlanta georgia Member No.: 7,418 Region Association: None |
wow! I cannot even take sunday off without a bunch of chatter about Auto Atlanta! Love it though! Any talk about this place is good talk as far as I am concerned. Need to keep "914 World Headquarters" always in the forefront. Everytime I arrive here in the morning and look at the best 914 collection in the world and the hundreds of other 914s around this place, from derelicts to pristine princesses, I know that I am helping to preserve the marque! I thank all of you for being so passionate about the car!
We are currently working on our new mass mailed 914 catalog ready now in September, so are neglecting other areas. Putting a new catalog in the hands of 35,000 914 owners is of paramount importance to us now. (after visiting a catalog mailorder company several months ago I was thoroughly convinced that mass mailing was again the way to go) Therefore for those of you who are searching on our site from over 195,000 part numbers, you may not find everything easily. For that I am sorry, but please remember (as some of you positively thinking guys have noted) I personally as well as our other staff members are always available ON THE PHONE! We are a 30 year old business and WE still like to TALK to people. I have given the club my personal extension, my cell phone, and my home phone. Therefore I am always available, so if you cannot find something on the web, JUST CALL! The intake gaskets are here yes. |
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| SGB |
Aug 6 2007, 08:51 AM
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#15
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just visiting Group: Members Posts: 4,086 Joined: 8-March 03 From: Huntsville, AL Member No.: 404 Region Association: South East States |
I recently went through a mix-up with AA, but coordinated with George for the replacement process, and it was great. I know, I was ( I hate to say amazed) certainly impressed. The replacement items arrived the day I shipped out the returns. He did not hestitate to replace one of his repro bumper pads when I pointed out a small defect and noted that I would "live with it". Obviously he sent out the new pad before even recieving the return. I've actually had about three good transactions with AA over the last year or so. Not comepletely without hiccup but worth it in the long run.
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| dr914@autoatlanta.com |
Aug 6 2007, 08:53 AM
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#16
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914 Guru Group: Members Posts: 7,873 Joined: 3-January 07 From: atlanta georgia Member No.: 7,418 Region Association: None |
How about a new motto: AUTOMOBILE ATLANTA, ALWAYS JUST A PHONE CALL AWAY! (I Know that I am opening myself up on this one!!!!!!!!) Have fun!
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| brer |
Aug 6 2007, 11:03 AM
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#17
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Advanced Member Group: Members Posts: 2,555 Joined: 10-March 05 From: san diego Member No.: 3,736 Region Association: None |
QUOTE(dr914@autoatlanta.com @ Aug 6 2007, 07:53 AM) How about a new motto: AUTOMOBILE ATLANTA, ALWAYS JUST A PHONE CALL AWAY! (I Know that I am opening myself up on this one!!!!!!!!) Have fun! Thats good news as I'm kinda teary this week with all the bad news. (IMG:style_emoticons/default/sad.gif) I'll call you later George. snif. (IMG:style_emoticons/default/smile.gif) |
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| BMXerror |
Aug 6 2007, 12:15 PM
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#18
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Senior Member Group: Members Posts: 1,705 Joined: 8-April 06 From: Hesperia Ca Member No.: 5,842 |
QUOTE(brer @ Aug 6 2007, 10:03 AM) Thats good news as I'm kinda teary this week with all the bad news. (IMG:style_emoticons/default/sad.gif) I'll call you later George. snif. (IMG:style_emoticons/default/agree.gif) Keeping things in perspective. RIP Howard. I don't mean to sound petty. I was just sharing my experience. Perhaps the one opinion that I expressed in the thread description is a bit premature, but like I said, the experience just left a foul taste in my mouth. As for it being JUST a gasket, what can I say? If you need it, you need it. If you can't make it, you buy it. As I said, I was just stating the facts of MY personal experience. I will say no more on the subject. (IMG:style_emoticons/default/stirthepot.gif) Right now one of the senior members is helpin' me out, so I should be good. Mark D. |
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| thomasotten |
Aug 6 2007, 12:40 PM
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#19
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Senior Member Group: Members Posts: 1,546 Joined: 16-November 03 From: San Antonio, Texas Member No.: 1,349 |
Come on guys,
George is online, and a member of the forum. He answers emails. He will talk to you on the phone. I think that we as a club need to get over this bit about going public to the forum when an order was not fullfilled without error. I am not saying not to complain ir vent, but the threshold needs to be raised a bit. |
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| Joe Owensby |
Aug 6 2007, 07:43 PM
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#20
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JoeO Group: Members Posts: 527 Joined: 7-January 06 From: Spartanburg, SC Member No.: 5,385 Region Association: South East States |
I think it would be best if you first try to straighten things out with any vendor before making a public trashing. I am not coming to anyone's defense, but be realistic. I have bought about $8,000 worth of parts to restore my 914 over the last few years. A lot of it went to AA, with excellent results. I have had a lot of minor problems with other suppliers, but have not chosen to make a big deal out of it, instead prefering to give them a chance to make it right.
For instance, I have had problems with one of the premiere engine supliers recommended highly on this site with quality of parts. They very gratiously straightened things out, although it took about two months for me to get correct parts. I have had missed shipments from another of the members vendors, someone who has received rave reviews on this board for his work. I have been charged for parts from another large premier 914 vendor (commonly recommended on this board) that I had ordered on their internet site, but when these were to be shipped from their remote supplier it was found that they were actually out of stock (about two months ago by now, but they do a very good job of notification on this). I think all this means is that maybe with these old cars there are a lot of people trying their best to provide the needed parts to keep them on the road. Some do better than others, but I have not seen anything to indicate anyone trying to rip anyone off. My hat is off to AA, and to the other vendors and member vendors for providing this service. Thanks to you all. (IMG:style_emoticons/default/smile.gif) JoeO |
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