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> club members deserve preferential treatment
dr914@autoatlanta.com
post Aug 12 2008, 04:12 PM
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It has gone on long enough! We treat all customers the same and I am tired of it. Starting monday aug 18 2008 914 world members will get preferential treatment here at Automobile Atlanta. We will put your orders at the head of the line much like the overnight orders so that you will have the parts in your hands much more quickly than normal!
The key here is to be sure to tell us that you are a WORLD member! We will note it in your customer file, and voila, you are at the head of the pack!
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So.Cal.914
post Aug 12 2008, 04:16 PM
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Nice...10% off would be nicer. (IMG:style_emoticons/default/smile.gif)
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markb
post Aug 12 2008, 04:31 PM
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914less :(
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QUOTE(So.Cal.914 @ Aug 12 2008, 02:16 PM) *

Nice...10% off would be nicer. (IMG:style_emoticons/default/smile.gif)

(IMG:style_emoticons/default/agree.gif) (IMG:style_emoticons/default/biggrin.gif)
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PanelBilly
post Aug 12 2008, 04:37 PM
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George,
What is your level of service for fulfillment. I'm in the custom manufacturing business and my customers wine when I give them 2-3 week turn around. I think people think orders are picked and packed as fast as they can click the button to place the order.
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strawman
post Aug 12 2008, 04:47 PM
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Hi George --

I just emailed an order (passenger inner rocker, jack post/support, passenger sill plate and passenger side rear floorpan triangle)... but I didn't mention that I'm a 914world member. Please move me to the head of the line! (IMG:style_emoticons/default/biggrin.gif)

Geoff
Davis, CA
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Wes V
post Aug 12 2008, 04:57 PM
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QUOTE(So.Cal.914 @ Aug 12 2008, 03:16 PM) *

Nice...10% off would be nicer. (IMG:style_emoticons/default/smile.gif)



I totally agree!

I've never felt that, or posted that, there is a problem with how long it takes for an item to be shipped out of your company.

Of course that's talking about items you have in inventory (you have the largest) and don't have problems with your suppliers (which is out of your control in most cases).

You could make the 10% applicable to people that have done a minimum posting on 914World of 180 posts, to keep out "quicky" members. Or you could make it applicable after they buy a minimum of $650.00 (of course, being in a group buy for flares would count). (I think I covered myself pretty well)

Wes V
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Smitty911
post Aug 12 2008, 05:11 PM
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QUOTE(Wes V @ Aug 12 2008, 03:57 PM) *

QUOTE(So.Cal.914 @ Aug 12 2008, 03:16 PM) *

Nice...10% off would be nicer. (IMG:style_emoticons/default/smile.gif)



I totally agree!

I've never felt that, or posted that, there is a problem with how long it takes for an item to be shipped out of your company.

Of course that's talking about items you have in inventory (you have the largest) and don't have problems with your suppliers (which is out of your control in most cases).

You could make the 10% applicable to people that have done a minimum posting on 914World of 180 posts, to keep out "quicky" members. Or you could make it applicable after they buy a minimum of $650.00 (of course, being in a group buy for flares would count). (I think I covered myself pretty well)

Wes V


Not sure if I agree, He is in business to make enough money to live on and continue to bring us parts we need.

If he gives everyone who complians a "Head of the Pack Free" than it's of no value cause everyone has it and it will take just as long.

So order the parts, if you need it quick, I'm sure there could be a Head of the Pack Fee attached.

Flame on (IMG:style_emoticons/default/ar15.gif)

When I ordered parts they came, UPS took longer to ship than AA did to pull and pack. What's the big deal. (IMG:style_emoticons/default/huh.gif)

Smitty
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monkeyboy
post Aug 12 2008, 05:39 PM
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Good, my next round of parts will be faster!

Thanks.
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736conver
post Aug 12 2008, 05:49 PM
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How about just get the order right when shipped. Mine has been wrong three times. Once I even got an order that I didnt place.

How about letting the customer know that all the items might not ship at the same time and let them have the option to wait and not pay extra shipping.

Moving people ahead of the line just seems like more of a hurry up and get the ordered screwed up more.

Rant over.
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dr914@autoatlanta.com
post Aug 12 2008, 06:04 PM
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QUOTE(736conver @ Aug 12 2008, 04:49 PM) *

How about just get the order right when shipped. Mine has been wrong three times. Once I even got an order that I didnt place.

How about letting the customer know that all the items might not ship at the same time and let them have the option to wait and not pay extra shipping.

Moving people ahead of the line just seems like more of a hurry up and get the ordered screwed up more.

Rant over.


that is what this is all about. Thank you for the good comments
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auerbach
post Aug 12 2008, 10:01 PM
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George-- add me to the list of 914 World members. Carrie has my two orders from yesterday. Thanks.
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7275914911
post Aug 12 2008, 10:14 PM
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QUOTE(dr914@autoatlanta.com @ Aug 12 2008, 07:04 PM) *

QUOTE(736conver @ Aug 12 2008, 04:49 PM) *

How about just get the order right when shipped. Mine has been wrong three times. Once I even got an order that I didnt place.

How about letting the customer know that all the items might not ship at the same time and let them have the option to wait and not pay extra shipping.

Moving people ahead of the line just seems like more of a hurry up and get the ordered screwed up more.

Rant over.


that is what this is all about. Thank you for the good comments


Hey George..
Please add me to the list of World members at AA also. I have orders placed with you now. Keep up the good work you do for us southern boy's.
Thanks
Jay K. Park
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TravisNeff
post Aug 12 2008, 10:53 PM
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So if I order from AA along with notating that I am a world member can you also note that I am handsome and possibly hostile, we all want to be like Wills, lol. :(IMG:style_emoticons/default/smile.gif):all in fun.
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dr914@autoatlanta.com
post Aug 13 2008, 08:35 AM
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QUOTE(Travis Neff @ Aug 12 2008, 09:53 PM) *

So if I order from AA along with notating that I am a world member can you also note that I am handsome and possibly hostile, we all want to be like Wills, lol. :(IMG:style_emoticons/default/smile.gif):all in fun.

A lot of handsome guys are hostile, especially to woman. Look at pretty boy John Edwards!
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ericread
post Aug 13 2008, 09:03 AM
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I DON'T GET IT...

George offers preferential treatment for "World" club members, and everyone bitches because they want more??? (IMG:style_emoticons/default/screwy.gif)

Kinda makes you wonder why he bothers with us at all???

Eric Read
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So.Cal.914
post Aug 13 2008, 09:08 AM
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"...And it has a front trunk too."
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QUOTE(ericread @ Aug 13 2008, 08:03 AM) *

I DON'T GET IT...


Thats OK, it doesn't make you a bad person.
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LvSteveH
post Aug 13 2008, 09:09 AM
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QUOTE(dr914@autoatlanta.com @ Aug 13 2008, 07:35 AM) *

A lot of handsome guys are hostile, especially to woman. Look at pretty boy John Edwards!


That's it, from now on I'm calling you pretty boy George (IMG:style_emoticons/default/laugh.gif)

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jim_hoyland
post Aug 13 2008, 09:14 AM
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Get that VIN ?
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As a long time customer, I think the overall level of service has been very favorable. Sure there was a mistake or two along the way, they were corrected. I am just glad AA is still around to provide the parts.
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dr914@autoatlanta.com
post Aug 13 2008, 09:18 AM
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QUOTE(LvSteveH @ Aug 13 2008, 08:09 AM) *

QUOTE(dr914@autoatlanta.com @ Aug 13 2008, 07:35 AM) *

A lot of handsome guys are hostile, especially to woman. Look at pretty boy John Edwards!


That's it, from now on I'm calling you pretty boy George (IMG:style_emoticons/default/laugh.gif)

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The guy on the left looks like a skeleton head covered with skin!
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So.Cal.914
post Aug 13 2008, 09:20 AM
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"...And it has a front trunk too."
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I spent 6 months in the N.East last year. I was not sure how I was being accepted,

my Cousin asked me "Are they fucking with you?" When I told him "Yes" he said

then I was doing Great. It's when people stop dicking with you is when you worry.

I think George knows this.
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