Parts Order Problems with Perf Products New FL Whse, ...anyone else had a problem since the move early 2009?? |
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Parts Order Problems with Perf Products New FL Whse, ...anyone else had a problem since the move early 2009?? |
Tom_T |
Apr 22 2009, 02:28 PM
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#1
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TMI.... Group: Members Posts: 8,318 Joined: 19-March 09 From: Orange, CA Member No.: 10,181 Region Association: Southern California |
Has anyone bought anything from Performance Products since they moved shipping to the Eckler's Warehouse/Distribution Center (DC) in Titusville, FL - from Van Nuys, CA earlier this year??? I ordered a bunch of brake, suspension & body parts a few weeks back during one of their 15% off weekly deals, and the phone sales guy was very knowledgeable & helpful. But at the DC they just threw the parts in different boxes without a shipping invoice in either of the 3 boxes - some parts without even a label, let alone proper packaging; shipped part of the order's in stock items, but not others supposedly "in stock" on which I'm still waiting!? (IMG:style_emoticons/default/confused24.gif) The DC doesn't answer emails & the phone goes to the sales center, which is still in Van Nuys, CA - but they're all frustrated with the move & shipping problems. NOT what I expected from a $2500+ parts order!!!! (IMG:style_emoticons/default/chair.gif) If you have had any problems with PP's shipments recently, then start an email/call campaign to PP to get the parts & shipping - or at least a store in CA, which their GM is pushing for apparently. The investment group which now owns PP & Eckler's better do something, before they ruin PP's market reputation!!!! ...and we lose yet another valuable source for 914 & other Porsche parts! (IMG:style_emoticons/default/type.gif) |
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