V Day 20% off Auto Atlanta order, left hanging in the wind Options

[johnnie5]

So I decided to order a dash cover (fabric) from AA on Valentines Day @ 20% off. I placed the order and received a conformation email and all. So 10 days have gone by, and no cover. So I call over there and am told the item is backordered, and being that it is, the order was cancelled. I received no follow up email or any other info or attempt to be contacted other than the order conformation. Hmmmmmm....

I was even asked if I wanted to re-order the item at full price when I called them to see where my order was. Hmmmmmmm....

My reply was "no thanks", and I hung up - annoyed. I went directly to Evil Bay, and placed an order for half the price of the discounted rate, even after shipping.

[ConeDodger]

A simple check of both the AA catalog and the Pelican site is rather revealing in debunking some of the myth being perpetuated here.

I randomly chose a part. The trim piece on the trailing edge of the rollbar.
(914 559 101 10). AA offers it in new and used condition. New is $177.07 used is in the $70 range and I only include that to illustrate the deeper level of service that AA and HPH offer. Pelican Parts which has done all of the things you guys are going after AA and George personally for in my own experience offers the same part for $175.50.

AA offered 20% off their price or about $35.00. Pelican doesn't even offer the used part and didn't step up here and offer 20% off...

So, saying George is upcharging 150% before offering 20% off is a lot of things but the least of these is very inaccurate. In truth, AA is, on this part less than 1% higher. If you would like to dispute this, show us a part that AA is 150% higher than one of these other suppliers you don't publically excoriate. Oh, and they have to have the part.

I have gotten split shipments from Pelican more than doubling the cost of what I ordered. I have gotten parts that I didn't order and didn't need in place of parts I did order and did need. I have gotten an Italian turn signal lens and a regular one when I ordered a pair of Euro lenses, then after the return hassle I got two different shades of amber in the Euro lenses and had to return them again. If you want perfection and uniform quality buy a new car. I cannot count the number of times I have had to speak to the owner to get things right. AA is not exclusive in the ability to mess up an order.

I am not ragging on Pelican here. I am simply pointing out that you guys go after AA because it is a fashion. George did maybe 100's of us a favor by having a one day 20% off sale and this is what he gets? Makes me wonder why he bothers.

By the way, in case you are wondering, I haven't made an AA purchase in probably a year or more. Not because I wouldn't, I just don't need much at this point.