Bought items through classifieds from Randy Webb, didn't get them. but he has my money Options

[olav]

I bought some items for my car off of Randy Webb of webmotorsports.com.

He sent me some of the stuff but hasn't sent everything. Still
missing a drivers seat.

I have phoned him several times to get the items and he always says his email has dumped and lost my contact info.

I talked to him last month where he assured me that he would
send it and he was glad I called because, once again, he lost my contact info.

This seems strange since he runs an online business webbmortorsports.com

I was wondering what recorse I have to get my seat or my
money back.

He lives in Denver and I'm in San Jose, CA.

I guess I'm out of luck with this guy.

Oh, this has been going on for over a year!

Any suggestions appreciated.


Olav

[RandyBMC]

Wow.

Well, there are always two sides to a story, and this is certainly one of those times.

I have always tried to do my best to be as honest as possible. I sold the 914-6 out to someone in the Bay area, and they were very happy with the car, and still own it the last time I checked.

I sold some wheels to the person who checked out the car for him, at a reasonable price, and they were pretty much the way I said they were as well. He was able to check them out before he bought them.

I started a business dealing with the MINI, and sold my 914. I had been a 914 nut since I was 14, so I had amassed quite the collection of parts. I needed the room and cash, so I cleared out most all of it. Olav had called and we made a list of the things he wanted. He purchased several items, for a VERY reasonable price. During our conversation, he mentioned that his interior seat inserts weren't the way he wanted them, and I let him know that I had a seat from the six that may work. As it was in storage in Florida, I let him know that I didn't know when it would ship. The rest of the items he bought from me were shipped straight away, and as far as I know, he was happy with them.

My computer did crash with his info in an e-mail. I had yet to go back to Florida, so I hadn't even realized I had lost his info when he contacted me to ask about the seat. I let him know that I would be going back over the holidays, and I could probably ship it then. I, and I know how irresponsible this is, lost his info for a second time. This is a seat, however, that is far from perfect, but had the inserts I thought he could use.

We talked again, and I let him know that I would have my Granddad, who lives in Florida, ship it to him. I did give my Granddad the info, but as he is 81, helping me out with boxing and shipping isn't high on his priority list. I e-mailed this info to Olav just this week.

Olav, for heaven's sake, let me know what you think a fair refund is for the seat, and I'll cut you a check if you don't want to wait. Let me know how else you would like this handled if you don't think that sounds fair. I did NOT hang up on you at any time, and can't believe the portrayal. I have been dealing with hundreds of MINI customers over the last year and a half, and I think you would find talking with them that I am anything but unfair or malicious.

Call straight away to resolve this please - 720-841-1002 Work, 720-344-0210 Home. I'm awake right now if you would like to call late.

Thank you,
Randy Webb
3962 E. Garnet Court
Highlands Ranch, CO 80126