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> You know what I love?
RiqueMar
post Mar 2 2010, 12:01 PM
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Enrique Allen Mar
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.... Pelican Parts.

I order something yesterday, I get an email shortly after with a conformation and a automatic link to the tracking page which, notifies me that I can expect my package today.

Simple. (IMG:style_emoticons/default/wub.gif)
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detoxcowboy
post Mar 2 2010, 12:07 PM
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They are pure class in customer service across the board.. I lean on them first usually. Fill out there customer service survey and leave your email.. let them know once in awhile, even if you order on line give someone credit down there they all deserve it, especailly the girls in the office.
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ericread
post Mar 2 2010, 12:13 PM
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The Viper Blue 914
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QUOTE(detoxcowboy @ Mar 2 2010, 10:07 AM) *

They are pure class in customer service across the board.. I lean on them first usually. Fill out there customer service survey and leave your email.. let them know once in awhile, even if you order on line give someone credit down there they all deserve it, especailly the girls in the office.


(IMG:style_emoticons/default/agree.gif) They have gotten a lot better in the past couple of years. Used to be I'd have to wait a week or two for the piece to be drop-shipped. Now it seems they have a much better handle on their inventory and shipping.

To be fair, they only deal in new, off the shelf parts. Some of the other vendors I deal with have to get parts of existing parts vehicles, which is much more time consuming. As for price, there's three or four vendors from which I regularly purchase. Pricing seems to change enough that I check each one for current pricing before I complete the buy. The savings can be dramatic.

Eric Read
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