PMB delivery times, when do I start panicing? Options

[Calwaterbear]

OK so I paid and recieved confirmation of payment on Sept 14th (for rebuilding my 2 front calipers. So here we sit 2 weeks out, and I havent seen or heard anything. At what point should I give em a call and see whats up?

[Calwaterbear]

I came here first, in my mind - To Give PMB the benefit of the doubt. i simply asked what was the expected wait time for delivery, after payment.

THATS IT! Thats all it was. I recieved a response - several, indicating it was typically a few days!

OK, so now i know something is wrong - so i call them up.

Eric says, oh yeah, here iti is, it must have fell through the cracks, I'll get it out immediately, you should see them in a couple of days.

great, i appreciated that.

all of a sudden here comes the calvary rushing to Erics defense, slamming me every which way. Fine - no problem, fire away guys. Then Eric posts my name here, again no problem, but whil your at it, would you mind actually shipping out my calipers?

So far, no calipers, no tracking number, no emails, just attempts at public humiliation and intimidation!

sorry it didn't happen in the order demanded by the forum members.

but i do thank you for the opportunity to keep this discussion current and at the top of the list! it's always nice to be on the "best seller" list!

[AndyB]

I came here first, in my mind - To Give PMB the benefit of the doubt. i simply asked what was the expected wait time for delivery, after payment.

THATS IT! Thats all it was. I recieved a response - several, indicating it was typically a few days!

OK, so now i know something is wrong - so i call them up.

Eric says, oh yeah, here iti is, it must have fell through the cracks, I'll get it out immediately, you should see them in a couple of days.

great, i appreciated that.

all of a sudden here comes the calvary rushing to Erics defense, slamming me every which way. Fine - no problem, fire away guys. Then Eric posts my name here, again no problem, but whil your at it, would you mind actually shipping out my calipers?

So far, no calipers, no tracking number, no emails, just attempts at public humiliation and intimidation!

sorry it didn't happen in the order demanded by the forum members.

but i do thank you for the opportunity to keep this discussion current and at the top of the list! it's always nice to be on the "best seller" list!

Cal,

You are not the only one to have problems with PMB. Not counting myself I know of several 914/911 owners who have had problems. Throwing your personal information for all to see is the kind of move I wouldn't of expected but after watching all the flaming going on because you posted, I will say this, PMB isn't perfect neither is AA, but the main reason you are being flamed is because you called out a member vendor that is also an admin, not that it's a conflict of interest at all. So many on this thread have called out To Eric's rescue. There is nothing wrong with you starting a question thread. I did and I got flamed by admins and then PMB or Eric shut the thread down about his company so you can take that for what it's worth. I just cannot believe how quick mistakes are the customers fault. I hope you at least get what you paid for, eventually. Oh I better say no axe to grind or Andy might jump in with that crap yet again. Bottom line is, I hope you get what you paid for, and don't get kicked to the curb where PMB won't fill your order. Yes I have seen it first hand.

AndyB