Not a fan of PMB Performance |
|
Porsche, and the Porsche crest are registered trademarks of Dr. Ing. h.c. F. Porsche AG.
This site is not affiliated with Porsche in any way. Its only purpose is to provide an online forum for car enthusiasts. All other trademarks are property of their respective owners. |
|
Not a fan of PMB Performance |
brainf18 |
Jun 28 2019, 07:43 PM
Post
#1
|
Newbie Group: Members Posts: 19 Joined: 12-May 19 From: Louisville KY Member No.: 23,116 Region Association: None |
I'm having an extensive suspension restoration done to my 914. Ordered about $2K in parts from PMB. The shop I'm working with scheduled techs and shop time around the expected delivery date. Parts did not ship together but came in several different boxes at different times and one of the parts has still not even shipped.
When I queried PMB and asked for updates so I could tell my shop what to expect I was Extremely disappointed with the lack of customer service and malevolence PMB demonstrated. Bottom line is the parts were not delivered on time, they provided limited and inaccurate shipping information and had an extremely dismissive attitude when asked to provide basic tracking details. If PMB would perform basic business practices and communicate realistic expectations for parts availability and provide accurate shipping and tracking information then their customers would probably be alot happier. Their Google ratings reflect the fact that I'm not the only person who feels this way. I should have checked the reviews before ordering. |
colingreene |
Jul 2 2019, 03:12 PM
Post
#2
|
Senior Member Group: Members Posts: 729 Joined: 17-October 13 From: Southern California Member No.: 16,526 Region Association: Southern California |
I really dont understand what it is you are hoping to gain or achieve by posting this thread.
Eric has always had a track record of trying to make sure his customers are always taken care of. Occasionally its possible that someone feels like he could have done better but to blast someone on a review and then post a thread about it seems a bit intense. Like others have pointed out not always do things go according to plan in the automotive world let alone porsches let alone 914s. Lets put it this way he supplies to people like Jay Leno and Magnus Walker and other people of note and I haven't seen any of them bash anyone ever. Its best if you have a customer service complaint to take it up with the vendor rather than go to that vendors friends and try to get them to agree with you. |
Lo-Fi Version | Time is now: 9th June 2024 - 05:17 PM |
All rights reserved 914World.com © since 2002 |
914World.com is the fastest growing online 914 community! We have it all, classifieds, events, forums, vendors, parts, autocross, racing, technical articles, events calendar, newsletter, restoration, gallery, archives, history and more for your Porsche 914 ... |