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> Need Help/Advice about E-bay Seller, Item recieved but not Complete
DonTraver
post Jul 9 2005, 04:56 PM
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Just bought a Magellan GPS System on ebay. It works great, and I'm glad I bought it. But, and it's a big but, it didn't come with the European Map as listed. Plus I wrote the guy and specifically asked about it coming with the European Maps. Here's a portion of the listing, what would you think?

"Free Preloaded Map USA & Europe".

Anyway, the European Map is loaded, just not accessable. According to Magellan, the code to unlock the map is $249.00 more.

I wrote the seller thru ebay about how he wants to handle this discrepancy, here's a copy.

Recieved the Magellan GPS, works great. There's just one thing I'm not satisfied with. Your auction stated that it came with European Map access. It doesn't, you can't access it until you pay $249 to Magellan to unlock the map. According to Magellan, all of the US GPS's come with the European Map preloaded. I specifically bought this from you and paid the Buy it Now plan because I was led to believe that the European Map access was part of the deal. I want the European Map access, and I'm close to thinking I was mislead by your listing and the answer I recieved to my email asking about the European Map program. I haven't left a feedback yet, I'd like this resolved prior to leaving a feedback. So what do we do now? I'll wait for a answer from you. Best Regards, Don

Anyway, I have'nt heard back from him yet and plan on giving him a few days to answer. Is there anything else I can do to get this taken care of?

Does ebay keep a copy of all messages between buyers and sellers? I just changed my service providers and the email between us concerning the European Map Access are addressed to my old email address, damn.

Thanks for any help in advance. Take Care, Don
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mharrison
post Jul 9 2005, 11:31 PM
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Why do I bother????
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Definitely pursue this with Paypal.

I had a deadbeat seller. 2 broken phones in a row. He offered me a refund of about 1/3 of what I had in it. I went through Paypal and got a full refund.

Best of luck. Let us know how it turns out.

You can probably contact your old provider and maintain e-mail access for like $3 a month or so.
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