Another AA Horror Story |
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Another AA Horror Story |
krazykonrad |
Feb 25 2007, 04:27 PM
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#1
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Senior Member Group: Members Posts: 1,128 Joined: 21-February 06 From: Canton, GA Member No.: 5,610 |
AA just ran well in excess of $1,000 over budget on my 914. I dont dispute the necessity of the work or the pricing of the work. However, they went way too far when I told them to what my budget was. The official company line is this was a "misunderstanding".
In all candor, Shon and Daniel in the shop were great to work with. Shon got put in the middle between George and I when George suddenly dropped the problem on his lap. AA fooled me once on bad customer service. Now they fooled me twice. Shame on me for trusting them. Never again! To keep a potential flame war off the site, PM me if you're interested in the story. Konrad |
cooltimes |
Feb 26 2007, 12:55 PM
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#2
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Advanced Member Group: Members Posts: 2,508 Joined: 18-May 04 Member No.: 2,081 Region Association: None |
This is not a reflection on either as the old unwritten law rule, let the seller/buyer beware.
People of my generation had to learn the hard way and insist that everything related to a repair or service, be in writing. Why. Because there was dishonest people on both sides of the done deals. This means about anything, not just automobiles. Once that became the norm, like it is in the defacto business world of today, with all the fine print and legal mumbo jumbo ( not shade tree), an initialed acknowledgement is normally required to be a binding document. It is sad to say, the days of the gentleman agreement with a handshake or their word as a bond are mostly past history. Always insist if there are changes to any documents you put your signature on, such as a service or repair order, it must be approved fully by you and initialed by both parties to keep them both honest and above false promises, decit or fraud. Who is right? Whichever the signed and initialed additionals agreement fully verifies. BTW, I would never have a problem with AA or anyone else about doing any work. I would practice what I wrote above and you should too. |
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