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krazykonrad |
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#1
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Senior Member ![]() ![]() ![]() Group: Members Posts: 1,128 Joined: 21-February 06 From: Canton, GA Member No.: 5,610 ![]() |
AA just ran well in excess of $1,000 over budget on my 914. I dont dispute the necessity of the work or the pricing of the work. However, they went way too far when I told them to what my budget was. The official company line is this was a "misunderstanding".
In all candor, Shon and Daniel in the shop were great to work with. Shon got put in the middle between George and I when George suddenly dropped the problem on his lap. AA fooled me once on bad customer service. Now they fooled me twice. Shame on me for trusting them. Never again! To keep a potential flame war off the site, PM me if you're interested in the story. Konrad |
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Scott S |
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#2
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Small Member ![]() ![]() ![]() Group: Members Posts: 1,697 Joined: 30-April 03 From: Colorado Member No.: 633 ![]() |
The parts look resonable. The labor is what killed you. According to the photo copy, they got you for 12 hours of labor (1000.00) just on the original rocker arm stud issue.
On my first glance, the 4 hours of labor on the "rebuilt" axles seemed rediculous. However, unlike a Midas type place that stocks rebuilt axel assemblies, I am guessing AA rebuilds these as needed and on your dime, verses having them ready to go and on the shelf. I think the situation is really too bad. As many problems as I have had with AA, the billing looks legit (the 12 hours on the rocker stud does seem a bit rough...). But I also agree, you just spent more than some on this list have spent on a perfectly fine/running car. In fact, you spent the same amount that I hope to spend on a decent used 2.4 6cyl. I dont care what your poison is - if it has a motor and is old, it is not cheap to maintain. |
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