funny, typical Options

[dr914@autoatlanta.com]

My PERSONAL extension rings: I answer, "914 world headquarters!" The voice on the other end of the line asks "do you know anything about 914s?" I answer: "What is a 914?" He says: "you know a Porsch'!" I say what's a Porsch'? He says I wish you wouldn't be so arrogant! I say "I was just TEASING YOU! We have fun here everyday!!!!! Let's now start all over again!!!!

Bottom line: I HATE people without a sense of humor!!!!!! (Is it the way I speak??)

"Why can't we just all have fun here?"

[KELTY360]

In the early 80's I worked for a small company that hired a consultant to help us write a policies and procedures manual. We went through all these meetings and chalk board sessions to dissect the company and how it should work. In the policies section, the owner insisted we list: 'Don't do business with people you don't like.' I thought it was pretty silly and probably not very profitable. Turns out, it helped create a mindset that had a positive effect on sales, to say nothing of attitude in the office. 25 years later it's the only thing I remember about those meetings and I've carried it with me ever since. It actually works.

Keep treating your customers like humans George, the good ones will keep coming back and the PITAs will drag their cloud over someone else's business.

[dr914@autoatlanta.com]

In the early 80's I worked for a small company that hired a consultant to help us write a policies and procedures manual. We went through all these meetings and chalk board sessions to dissect the company and how it should work. In the policies section, the owner insisted we list: 'Don't do business with people you don't like.' I thought it was pretty silly and probably not very profitable. Turns out, it helped create a mindset that had a positive effect on sales, to say nothing of attitude in the office. 25 years later it's the only thing I remember about those meetings and I've carried it with me ever since. It actually works.

Keep treating your customers like humans George, the good ones will keep coming back and the PITAs will drag their cloud over someone else's business.

good insight. Thank you. Otto always told me that he would "divorce" a customer that he did not like, or had any trouble with (and for the same reasoning your consultant stated). Always thought that that was a funny expression, but hated to think about ever following his advice. My parents always told me that If I could not get along with someone I should personally make peace with them!