 Not a fan of PMB Performance |
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| brainf18 |
 Jun 28 2019, 07:43 PM
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Newbie  Group: Members Posts: 19 Joined: 12-May 19 From: Louisville KY Member No.: 23,116 Region Association: None  |
I'm having an extensive suspension restoration done to my 914. Ordered about $2K in parts from PMB. The shop I'm working with scheduled techs and shop time around the expected delivery date. Parts did not ship together but came in several different boxes at different times and one of the parts has still not even shipped.
When I queried PMB and asked for updates so I could tell my shop what to expect I was Extremely disappointed with the lack of customer service and malevolence PMB demonstrated. Bottom line is the parts were not delivered on time, they provided limited and inaccurate shipping information and had an extremely dismissive attitude when asked to provide basic tracking details. If PMB would perform basic business practices and communicate realistic expectations for parts availability and provide accurate shipping and tracking information then their customers would probably be alot happier. Their Google ratings reflect the fact that I'm not the only person who feels this way. I should have checked the reviews before ordering. |
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Posts in this topic
brainf18 Not a fan of PMB Performance Jun 28 2019, 07:43 PM
mepstein If you understood how part sourcing worked, your p... Jun 28 2019, 08:06 PM raynekat I agree....it's just part of the Porsche game.... Jun 28 2019, 10:18 PM wes I’ve never had a problem with them and agree wit... Jun 28 2019, 11:01 PM carr914
If you understood how part sourcing worked, your ... Jun 29 2019, 05:15 AM IronHillRestorations Is it possible you don't have realistic expect... Jun 29 2019, 05:29 AM Toolboy32 Do you want it done fast, or do you want it done r... Jun 29 2019, 05:33 AM brainf18 I completely agree with all your comments. This i... Jun 29 2019, 03:51 PM ConeDodger I just checked out your plethora of negative revie... Jun 29 2019, 07:18 PM
brainf18
I just checked out your plethora of negative revi... Jun 30 2019, 06:45 AM dabird Just checking in to say I also had a negative expe... Jun 29 2019, 09:30 PM mb911 One thing I remind my customers of is that each pa... Jun 30 2019, 06:42 AM brainf18
One thing I remind my customers of is that each p... Jun 30 2019, 09:44 AM IronHillRestorations Next time shop at Automobile Atlanta! They ne... Jun 30 2019, 07:31 AM brainf18
Next time shop at Automobile Atlanta! They n... Jun 30 2019, 09:57 AM 914_teener
Next time shop at Automobile Atlanta! They ... Jul 17 2019, 11:31 AM carr914
Next time shop at Automobile Atlanta! They n... Jun 30 2019, 09:36 AM mb911 Just trying to fill in the blanks here as to why m... Jun 30 2019, 01:55 PM mepstein Just in time for small Porsche businesses. That... Jun 30 2019, 02:22 PM IronHillRestorations You're right, I shouldn't have drug AA int... Jun 30 2019, 05:19 PM ConeDodger Eric is on vacation and it’s possible he gave th... Jun 30 2019, 07:00 PM carr914
One thing I remind my customers of is that each ... Jul 1 2019, 04:41 AM brainf18 My point for mentioning JIT was to illustrate that... Jul 1 2019, 07:43 AM ConeDodger
My point for mentioning JIT was to illustrate tha... Jul 1 2019, 02:17 PM brainf18
[quote name='brainf18' post='2726903' date='Jul 1... Jul 7 2019, 09:41 AM mb911 At this point I think it's all water under the... Jul 2 2019, 07:01 AM colingreene I really dont understand what it is you are hoping... Jul 2 2019, 03:12 PM rhodyguy Shit happens. Consider the matter a lesson and mov... Jul 3 2019, 09:23 AM dwillouby Hello,
Wanted to comment a bit.
First its none ... Jul 17 2019, 09:35 AM Mikey914 Eric is a good guy,
That's what this boils do... Jul 18 2019, 09:13 AM Mueller Do people even read?
His gripe was about shipping... Jul 18 2019, 09:49 AM 914_teener
Do people even read?
His gripe was about shippin... Jul 18 2019, 05:59 PM colingreene As a small business why would I want to declare th... Jul 18 2019, 10:11 AM 76-914 IMHO, this is just the beginning. As the 914 beome... Aug 30 2019, 09:05 AM orthobiz I love PMB
Paul Sep 2 2019, 07:15 PM drem914 I have had 3 separate transactions with PMB.
Each ... Sep 2 2019, 09:57 PM PeeGreen 914 Never had any issue with PMB and ordered a lot fro... Sep 3 2019, 12:27 PM Eric_Shea brianf18 is customer George Perry. George asked fo... Sep 17 2019, 02:20 PM jim912928 I dealt with Eric some time ago when doing my six ... Sep 21 2019, 10:18 AM Garland “I decided to fire him as a customer.“
Stay f... Sep 21 2019, 03:58 PM rhodyguy Vet discount or only AD? Vet? Count me in. Sep 21 2019, 04:32 PM BENBRO02 I talked to both Eric and Marquis on the phone and... Nov 12 2019, 07:57 PM Mike Bellis I bet he was born between 1981-1996... Nov 16 2019, 07:04 PM Jacob One more satisfied customer here! :)
Sent fr... Dec 16 2019, 12:16 PM Cairo94507 Our cars are 50 years old....parts can be hard to ... Mar 16 2020, 01:56 PM  |
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