For completeness, here is the email I received from Harrington - I don't think they'd mind me posting this and, Harrington/Vivian, if you're reading this, you're welcome to join the board and post as well if you want.
In all, they've been very responsive and easy to deal with.
A+++ seller would buy from again!!!!!
On Wed, Sep 1, 2010 at 4:49 AM, Stainless Steel Bumpers <shine@groupharrington.com> wrote:
> Hello Steve,
>
> I’m Vivian, Sales and Marketing Director of Group Harrington.
>
> Thank you very much for your feedback! I’m very glad to see that you are
> satisfied with your bumpers. They seem to gather a lot of interest!
>
> I can’t wait to see fitted on your car either.
>
> We will nonetheless make sure to improve the polish in the future, so the
> polishing marks don’t appear anymore.
>
> I saw that some members are thinking about grouping their orders to get a
> further discount.
>
> We already offer a £250 discount on these bumpers, so I’m afraid I cannot
> offer a lower price.
>
> The only lever we have would be to reduce the shipping costs by shipping
> everything to the same address at the same time; this would however not
> represent a lot of saving. The dispatch from the common shipping place to
> each member will negate the savings; collecting all the payments will
> certainly be quite nightmarish.
>
> I will however not charge any extra if some members of your forum want to
> order bumpers with or without holes. I invite them to order bumpers with
> holes, since we have them in stock.
>
> Feel free to contact me if you have any question!
>
> Best regards,
> Vivian
>
> Vivian Baretge
> Sales & Marketing Director
> www.groupharrington.com
> www.isettashop.com
>
http://www.youtube.com/user/harringtongroup>
http://www.flickr.com/photos/21038833@N05/> Tel: +44 121 288 1250
> Fax: +44 122 543 0271
Le Bao Quoc Thy
Sales Executive, Harrington Group
shine@groupharrington.com
www.GroupHarrington.com
www.isettashop.com
http://www.youtube.com/user/harringtongrouphttp://www.flickr.com/photos/21038833@N05Tel: +44 121 288 1250
Fax: +44 122 543 0271