QUOTE(J P Stein @ Sep 23 2009, 07:11 PM)
Which "made up story" are you writing about?
As typical on the internet, I'm probably misinterpreting or reading things into your posts that are not there. I'm sorry for making it personal if that was unwarranted. Here is my view (right or wrong):
The story is the one that you tell of my stuff not being any better than stock despite the fact that you have never used it so you have no basis. If it is just what you have heard, then tell those friends to post their problems with my product - second and third hand knowledge posted on the internet is always useful, of course
.
My problem with your posts is that you keep giving your opinion of how well my stuff works in operation (not that you heard about failures), but you have yet to try it and have no first hand knowledge. If you had a real interest in my product, you could have asked me if I ever had any issues with failures and what had I done to resolve it (I have real answers and solutions, not excuses like scum companies who don't care and keep selling trash that you seem to be grouping me with).
Instead, you just make passing "it does not work as well as stock" comments every time the subject comes up. This is the first time you have told the reason why you have a problem with my shifter.
I hate to continue this, but you keep changing your angle - first it does not work right, then it was designed by the customers, then it was bad QA - I keep chasing your comments.
I know that this does not come across in my posts as I am trying to defend against what I believe you are saying that is not accurate, but I have a lot of respect for you. I would have been honored to have you test my parts in the pre-release stages and give your opinion if you were local to me. That is why I continue to reply - I am surprised that you would make a blanket "does not work" comment about a product based on heresay and I want to get to the bottom of it.
I said I made a mistake - I admitted it above and dealt with it.
Summary (as I see it):
I've had 6 1/2 years of shifter sales, (5 1/2 onthe current product with no issues). I screwed up because I was behind on production after the first 6 months, and I fixed the issue with production changes and with the customers. I really fixed it after a year with a redisign that was better and more reliable to produce.
You don't trust my product because you heard about a failure, but you really don't know the details. I believe I have made them clear.
Oh, I think the guy used "no gas" in the welding machine
- looking at the break after it occured - full of bubbles - couldn't tell from the outside but they broke right away in use. My mistake for farming out work to a "pro" and relying on the weld alone. Lucky for me it was just a small catch-up batch. I used a pressed pin to take the load and a weld just to hold it together after that. Later revised design does not use a weld that can fail, so I don't have that risk at all.